Parking Enforcement Officer

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

• Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non‑compliance with a computerized hand‑held computer or manual tickets. Impound, boot or relocate vehicles as directed.
• Work alone and exercise proper judgment, tact and diplomacy in dealing with people.
• Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance, including inspecting and assessing lots for maintenance issues, painting, cleaning and repairing parking meters, pay and display machines, installing signs, sign posts and meter posts.
• Assist in the collection and security of all monies received through parking meters, multi‑space machines, pay‑on‑foot technology and any other means of collecting parking revenues and fees.
• Assist event staff with activities related to parking for events, including setting up for events, traffic control, receipt of payment for parking, and lot usage control.
• Assist office staff with activities related to permit sales during peak seasons, including data entry, collating mailings and providing frontline customer service.
• Other related duties as assigned.
• Enforcement Officers are not sworn police officers and have no arresting authority.

• Knowledge of the geography of the area they are enforcing.
• Knowledge of hazards and safety precautions.
• Ability to use a hand‑held computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact with others in a courteous and tactful manner.
• Physical ability to walk for extended periods of time.
• Ability to work in all weather conditions.
• Must be 18 years of age or older at time of hire.

Special shift requirements, if any, will vary depending on a location’s hiring needs. Availability to work 2nd shift, 3rd shift and/or week‑ends may be required.

The individual will be required to have and maintain a valid state‑issued driver’s license, with a current address and acceptable driving record, if they are expected to drive a company vehicle or drive on company business.

Employees regularly stand; walk; use hands to finger, handle, or feel; talk and listen. They are exposed to outside weather conditions, including snow storms and extreme heat, and must be safety‑conscious at all times in potentially dangerous traffic situations.

$16.00 per hour

Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k) and paid time off.

SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other protected classes under federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

SP+, a Metropolis company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the posting. If you are hired, your data may become part of your employee records.

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