Drop Team Member

Position: Drop Team Member
Department: Drop Team

Job Summary:

Responsible for performing daily drops and counts consisting of slot machines, table games, poker games, and sports betting kiosks. handles drop proceeds consisting of currency, cash-out tickets, blackjack cheques and poker chips for purposes of reconciliation.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

• Responsible for the processing of all monetary transactions taken from the slot machines and table games.
• Responsible for transporting all monies from drop locations to the designated soft count rooms.
• Keeps the Drop Team Supervisor informed of all pertinent information regarding count activities and any irregularities.
• Ensures the integrity of all monetary transactions.
• Maintains and held accountable for the accuracy and thoroughness of departmental records/reports.
• Identifies and resolves discrepancies.
• Assists in the counting and verifying of strapped currency, blackjack cheques and poker chips.
• Assists in the transferring of all currency, blackjack cheques and poker chips to the Main Bank.
• Responsible for operating a variety of currency counting machines.
• Performs other job-related duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of computer hardware/software including the skill sets necessary to perform the transactions referenced above.
• Ability to establish and maintain effective working relationships with co-workers and guests.
• Ability to communicate orally and in writing.
• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Ability to handle guest confrontations.
• Ability to work in a smoking environment
• Ability to walk and stand for long periods of time including at least 50% of shift.
• Ability to push, pull, bend, stoop, squat, kneel, climb, reach, twist and grip throughout the shift.
• Ability to lift at least fifty (50) pounds at one time.
• Ability to adapt to the casino environment that involves large numbers of patrons as well as loud and continuous high noise levels.

Minimum Qualifications:

• High school diploma or GED.
• Demonstrated track record of integrity and confidentiality.
• Demonstrated track record of providing excellent guest service.
• Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
• Must have employment eligibility in the U.S.
• Must be able to obtain a valid gaming license.

Preferred Qualifications:

• Knowledge of tribal policies and procedures as well as Arizona Department of Gaming rules and regulations.
• Knowledge of fundamental functionality of slot machines, table games and poker.