Branch Office Administrator Tucson, AZ

Job Overview

Branch Office Administrator (BOA) – Full‑Time.

Location:

6450 N Swan Rd Suite 126, Tucson, AZ. This role will support a financial advisor or a team of advisors, helping clients achieve long‑term financial goals.

• Client Service:
  Provide exceptional service via inbound/outbound calls, email, and in‑person interactions; respond to inquiries, resolve issues, and ensure a positive experience.
• Account Management:
  Learn and understand the financial services industry; handle account opening, transfers, and other requests; process transactions and maintain accurate records.
• Administrative & Operational Support:
  Work independently under the advisor’s direction; schedule appointments, prepare materials for meetings, manage correspondence, support marketing initiatives, and streamline processes.
• Technology:
  Demonstrated computer literacy; willingness to learn new software (Money Guide, Salesforce, Microsoft Office, and firm‑provided tools).

• Analytical thinking
• Attention to detail
• Adaptability
• Conversational skills
• Digital tool utilization
• Team collaboration

• Medical, prescription drug, dental, vision, and optional voluntary benefits.
• Short‑ and long‑term disability, basic life, and AD&D coverage at no cost.
• 401(k) retirement plan and tax‑advantaged accounts (HSA, FSA).
• Paid holidays (10), 15 days vacation for new associates, sick time, personal days, and volunteer days.
• Bonuses, profit sharing, and Employee Assistance Program.

Hiring minimum: $21.38; hiring maximum: $23.14 per hour. Pay is complemented by discretionary and variable compensation, including bonuses based on branch and firm profitability and individual performance.

Edward Jones is a Fortune 500¹ company with over 9 million clients and 20,000 financial advisors across the U.S. and Canada. The firm emphasizes partnership, professional development, and a culture of inclusion. We provide a supportive environment where diverse viewpoints are valued.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.