Teller, Finance & Banking

About the Role

As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.

• Performs teller transactions and cash handling functions for clients with accuracy and confidentiality at all times (deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.).
• Accurately performs and supports daily tasks that maintain the integrity of the branch (appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.).
• Mitigates risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds.
• Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions in alignment with the bank's Breakthrough Client Service Standards.
• Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes.
• Discusses and uncovers customers' financial needs to identify and offer appropriate products and services.
• Supports referral goals for the branch by focusing, identifying, and referring basic bank products to the appropriate business partner.

• High School Diploma or GED, required.
• 4 years of previous banking or demonstrated sales and client service experience preferred.
• Demonstrates basic understanding of consumer and business products.
• May back up some duties of the Personal Banker and/or Assistant Manager with operational duties and tasks.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Ability to work fully onsite at posted location(s). 4400 East Broadway Blvd Suite 112 Tucson AZ 85711

• Competitive incentive plan: rewards that match effort.
• Professional development: grow skills with tailored premier banker programs.
• Career growth: clear paths to achieve professional goals.
• Base wages and comprehensive benefits: healthcare (medical, dental, vision), 401(k) with employer match, employee assistance program, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, online discount marketplace, paid vacation, sick days, volunteer days, and holidays.
• Benefit eligibility begins the first day of the month following the date of hire for associates who work at least thirty hours weekly.

Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email: