Relationship Manager Area Manager

Job Description:

An experienced leader who enjoys building relationships and supporting team and clients is sought for the Business Relationship Manager Area Manager role. The Area Manager will lead a team of Business Relationship Managers in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for our clients.

• Provide leadership, management, support, direction, and guidance to a team of Business Relationship Managers in the territory, developing new deposit, cash management, and credit business while focusing on relationship‑building, client experience, and risk management.
• Manage performance of individual team members, holding all Business Relationship Managers accountable for achieving business priorities with a focus on client experience and risk management.
• Manage the area’s revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or escalated issues in a timely manner.
• Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges.
• Hold Business Relationship Managers accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet those needs.
• Build collaborative relationships with partners across lines of business — Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank — to foster a One Chase, client‑centric environment and represent the bank in community leadership capacities such as the Chamber of Commerce and local non‑profit boards.
• Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment.

• Minimum of 7 years’ experience in a Business Banking Relationship Management role or related business lending experience; direct in‑person contact required.
• Expert knowledge of deposit and cash management products and services and of business credit underwriting with commercial credit training.
• Strong communication skills with individuals at all levels, internally and externally.
• Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes; actively lead through change; strong business network; recognized leader in community organizations with demonstrated business acumen.
• Balance client needs with associated risks and firm interests, consistently using a disciplined process to manage time; use time strategically to balance long‑term and day‑to‑day demands of management.
• Occasional travel for key business and leadership meetings and training.

• Bachelor’s degree in Finance or related field or equivalent work experience.
• Prior experience managing a relationship development team.
• Highly proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint.

We offer a competitive total rewards package including base salary, commission‑based pay, or discretionary incentive compensation in cash or forfeitable equity, along with a range of benefits: comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.