Assistant Vice President – Loan Processing Manager – Mortgage

Responsibilities

• Provide leadership and direction to a medium-sized team of employees
• Ensure adherence to business controls and mitigate risk
• Manage teams and pipeline for optimal client experience
• Review loans to ensure credit conditions are met and assist clients through the process
• Evaluate performance and direct daily tasks of loan processing specialists
• Guide team to meet production goals while ensuring service, quality and integrity
• Take ownership of MCAs, CAPS and Action Plans
• Assist processors with complex transactions and escalated client complaints
• Collaborate with site management on operational issues and initiatives
• Lead meetings on operational actions

• 5-8 years of relevant experience
• Mortgage industry experience including investor guidelines and industry knowledge
• Strong sense of urgency with an ability to work in a team environment
• Ability to work across business lines taking a big picture approach
• Advance computer skills
• Excellent leadership skills required
• Must be able to maintain a high degree of accuracy while being detail oriented
• Excellent planning/organizational, problem-solving, analytical, presentation, listening and oral/written communication skills