Senior Compliance Officer

• Review and analyze information, reports, or data to determine compliance with internal policy or regulations
• Provide effective challenge to the business where applicable
• Assist management with development, maintenance, and support of the Compliance Management System (CMS), particularly mortgage servicing-related compliance oversight
• Provide subject matter advice, oversight, and guidance on bank policies, compliance interpretation, risk assessments, issue management, policy and procedure review, controls evaluation, exam management, data management, and risk mitigation activities
• Collaborate with all lines of defense departments to support regulatory commitments and develop enhanced monitoring and controls
• Interpret and communicate compliance management information
• Identify root causes of potential compliance risk
• Advise on addressing risk and strengthening controls
• Provide periodic reports to management
• Monitor progress of compliance issues
• Analyze risk mitigation strategies and tactics
• Validate the effectiveness of corrective action plans by the line of business
• Identify opportunities to improve the design and effectiveness of compliance controls for first-line business units
• Issue final reports and communicate results in writing to first-line management or risk committees

• 2+ years of related experience in Regulatory Compliance, Risk Management, Internal Audit or similar field
• Experience with mortgage servicing compliance programs preferred
• High school diploma required
• Bachelor's degree in related field preferred
• Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
• Experience with mortgage servicing-related processes, including default and non-default and subservicing oversight preferred
• Intermediate knowledge of applicable mortgage servicing-related regulatory and legal compliance obligations, rules and regulations, industry standards and practices
• Intermediate understanding of MS Office
• Intermediate ability to foster and build relationships to achieve a common goal
• Intermediate speaking and writing communication skills

Demonstrates expertise in Regulatory Compliance and Risk Management, with a focus on mortgage servicing compliance oversight and the development of effective compliance controls. Proficient in analyzing compliance risks and providing actionable insights to enhance organizational compliance frameworks.

• Regulatory Compliance
• Risk Management
• Mortgage Servicing Compliance
• Compliance Management System (CMS)
• Data Management

• Compliance Oversight
• Risk Assessment
• Policy Review
• Controls Evaluation
• Issue Management
• Exam Management
• Root Cause Analysis
• Risk Mitigation
• Corrective Action Plans
• Mortgage Servicing Processes

• Effective Communication
• Relationship Building
• Analytical Thinking
• Problem Solving
• Collaboration

• Banking Operations
• Regulatory Obligations
• Industry Standards
• Compliance Controls
• Commercial Banking Products

• MS Office