Police Records Specialist

Police Records Specialist I

The Police Records Specialist I position at the City of Tucson's Police Department performs clerical and customer service work while learning specialized systems and procedures to support the daily operations of the division/section.

Work is performed under the supervision of a Police Records Supervisor. This position does not supervise.

Duties and Responsibilities

• Answers multi-line telephone calls from community members. Assists citizens and law enforcement partners with copies of reports, background information, and research assistance. Responds to email and US mail correspondence to provide copies of redacted reports, visa letters, etc. Conducts manual and automated searches to retrieve crime information, as requested. Distributes information from filed reports for external and internal requests.
• Sorts incoming paperwork, maintains archives and files warrants. Responds to requests from the public and law enforcement personnel. Determines the requestor's right to information based on local, state, and federal guidelines and redacts appropriately. Accesses one or more databases and specialized software systems to gather information. Makes copies of files. Collects fees from requestor, when required. Processes information in accordance with laws to avoid civil and criminal liability to accurately distribute paperwork.
  
  Receives, coordinates and disseminates critical information from active police patrol units to multiple sources and resources based on published protocols and defined standards. Maintains confidentiality while completing projects and training.
• Enters and maintains information in the department tracking systems, including local wanted/missing persons and property records. Meets time constraints to satisfy biennial audit requirements set by the Department of Public Safety and Federal Bureau of Investigation. Reviews paperwork completed by law enforcement personnel to ensure compliance with federal guidelines.
• Performs all other duties and tasks as assigned.

Working Conditions

Shift work (24/7 essential operation)

Must be available to work any shift required by the department, including days, nights, weekends, and holidays.

Mostly office environment with some exposure to physical, ergonomic, or emotional hazards.

High school diploma or equivalent

One (1) year of relevant experience

Any combination of relevant education and experience may be substituted on a year-for-year basis.

J0101 - Police Records Specialist I

G103

$18.15 - 27.23 USD

Non-Exempt

Regular

Full time

Police Department

This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.

With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.

You can learn more about our benefits at https://(Use the "Apply for this Job" box below)..

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. The City of Tucson does not offer visa sponsorship.