Certified Pharmacy Technician

Certified Pharmacy Technician – Walgreens Base pay range

$18.00/hr - $21.50/hr

This role will remain open until filled.

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform pharmacy department duties according to company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, coach and support other pharmacy technicians in the use of pharmacy systems and cash registers.
• Model and deliver a distinctive and delightful customer experience, including greeting customers, answering questions, resolving issues, and offering assistance with products and services.

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive experience.
• Share customer service best practices with teammates to deliver a distinctive, delightful experience, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with customers.

• Review and comply with the Walgreens Pharmacy Code of Conduct; assist under pharmacist supervision.
• Enter patient and drug information accurately, retrieve, count, and dispense medications, and verify correct medicine including possible interactions.
• Assist pharmacists in scheduling and maintaining workflow; report prescription errors immediately and adhere to the quality improvement program.
• Adhere to Good Faith Dispensing policy and other applicable prescription dispensing activities.
• Register sales on assigned cash register, handle cash, and assist customers in the OTC aisle when possible.
• Handle non‑pharmacist requiring telephone calls, including those to physicians.
• Process manual claims for third‑party prescription services timely, and perform clerical duties as assigned.
• Assist in inventory management: ordering, unpacking, checking and storing pharmaceutical shipments; file claims for shortages, overages, and damages.
• Assist in clinical services as required (collecting and labeling samples, coordinating clinic services, etc.).
• Assist in developing relationships with the local medical community and coordinating outreach.
• Maintain a clean, stocked pharmacy department; comply with company policies and maintain respectful coworker relationships.
• Complete special assignments and other tasks as assigned.

• Earn and maintain PTCB certification through the designated program; certification required for promotion to senior technician.
• Attend required training, complete continuing education credits, and keep up‑to‑date on healthcare and pharmacy developments.

• Fluent reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

• At least six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Strong math skills for accurate prescription handling.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability and veterans.

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