Medical Assistant Lead

Overview

As a Medical Assistant Lead with Northwest Allied Physicians in Tucson, AZ, you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.

• Performs all standard medical assistant duties, including obtaining vital signs, administering medications per scope of practice, performing point-of-care testing, collecting lab specimens, and assisting with procedures.
• Serves as a resource for medical assistants and providers, assisting with complex cases, answering procedural questions, and ensuring compliance with clinical protocols.
• Supports specialized procedures or patient populations as required by the clinic, handling more advanced clinical tasks with greater independence.
• Ensures accurate and timely documentation of patient encounters in the electronic health record (EHR), reinforcing best practices for documentation and coding accuracy.
• Assists with training and onboarding new medical assistants by demonstrating procedures, reinforcing workflow processes, and ensuring adherence to policies.
• Monitors compliance with infection control, patient safety, and regulatory standards, identifying and addressing potential concerns.
• Collaborates with providers and clinical staff to troubleshoot operational challenges and enhance clinic efficiency.
• Oversees supply management, ensuring appropriate stock levels of medical equipment and coordinating replenishment as needed.
• Serves as a point of contact for operational issues, working with clinic leadership to implement workflow improvements and resolve patient flow concerns.
• Provides guidance on complex scheduling needs, patient follow-ups, and coordination of care, ensuring smooth clinic operations.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

• 2-4 years of experience as a Medical Assistant, with demonstrated proficiency in complex clinical tasks required

• Advanced knowledge of clinical workflows, medical procedures, and outpatient clinic operations.
• Proficiency in electronic health records (EHR) systems and documentation best practices.
• Strong understanding of infection control, patient safety, and HIPAA regulations.
• Ability to assist with training and provide guidance on complex clinical processes.
• Problem-solving skills to identify workflow inefficiencies and propose improvements.
• Strong attention to detail in patient care, documentation, and compliance monitoring.
• Effective communication skills to interact with providers, patients, and clinic staff.
• Ability to multitask and prioritize responsibilities in a fast-paced clinical environment.

• Certified Medical Assistant (CMA)-AAMA required or
• National Certified Medical Assistant (NCMA)-NCTT required or
• Registered Medical Assistant (RMA)-American Medical Technologists required
• BCLS - Basic Life Support required

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.