RN Clinical Support Analyst

Primary City/State:

Tucson, Arizona

Digital Transform Fdn Clin App

Day

Information Technology

Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

Banner Health is searching for a RN Clinical Support Analyst I who is passionate about helping shape the future of patient care across our ambulatory and acute care services in Tucson. What makes this role exciting:
Be the trusted ITIHS Engagement and Support partner for diverse clinical teams, influence EHR optimization and elevate end‑user experience, play a vital role in system design, data management, and workflow improvements, collaborate with Nursing Informatics, Clinical Applications IT, and central education teams, work on-site across clinics and acute care facilities with some remote flexibility and make a tangible impact on clinicians’ success—and ultimately patient care!

In this dynamic position, you’ll be the bridge between frontline clinicians and technology
, empowering care teams with smarter, more efficient tools and workflows. As a key member of our ITIHS Engagement and Support team, you’ll provide clinical expertise, hands‑on user support, and drive process optimization that directly elevates patient outcomes.
This is an onsite role in Tucson, AZ with a work schedule of Monday - Friday 8am - 5pm. This position will server across the Tucson ambulatory clinics and acute facilitates. We are looking for a clinically seasoned RN with a love for technology, strong communication skills, and the ability to juggle multiple priorities with ease. If you have experience—or a growing passion—for clinical informatics and IT, you’ll feel right at home!

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally‑recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, youll find many options for contributing to our award‑winning patient care.

This position will serve as the subject matter expert for complex clinical workflows as they relate to systems and processes. They will apply nursing standards as they collaborate with IT teams and user groups to develop and deploy best practices. Incorporates critical thinking and knowledge of clinical decision making into the support of software and IT processes. Assist with the clinical consensus group development and implementation of current and future state workflows.

Works closely with multidisciplinary teams to develop best practices based their broad understand across clinical venues and user groups. Collaborate to increase efficiencies and promote continuity of care through technology and workflow improvements.

• Applies nursing standards to perform outcome coordinator functions. Promotes holistic understanding of the application of technology to improve clinical workflows and patient care. Provides clinical knowledge to perform high visibility rounding, development of user groups and coaching in complex care delivery settings. Performs user acceptance testing for system enhancements to ensure adoption and improvement of clinical care delivery. Participates in solution evaluation, tracks, monitors, and enhances usage, and implements action plans.
  
  Provides visibility and support of clinical applications systems. May coordinate with other appropriate departments regarding downtime.
• Performs Educator functions. Influence end‑user…