Outreach & Navigation Specialist

Outreach and Navigation Specialist

Tucson, Arizona (Pima County) -- remote

Two positions available

Job Description

Position

Outreach and Navigation Specialist
Role

Title:

Outreach and Navigation Specialist
FLSA Status:
Non-Exempt (eligible for overtime)

Employment Type:

Full-time

Pay Range: $22.00 - $24.00 hr
Department:
Community Programs

Program:
Outreach & Navigation

Reports to:

Outreach & Navigation Manager

Work Location:

Remote (Tucson based, Pima County)

Supervisory Responsibilities:

Non-supervisory (no direct reports). Provide direct participant-facing services that advance the organization's harm reduction, safer use, and overdose prevention objectives.

Organization

Sonoran Prevention Works is a statewide harm reduction nonprofit working to build a healthy Arizona with people who use drugs. SPW takes a systems-based and person-first approach to drug use, working to support individuals in achieving safety and health, provide technical support to organizations who interface with people who use drugs, and change local and state-level policy to embrace evidence-based changes.

SPW expects all of its staff to engage on a journey of understanding and working toward racial and social justice. The organization currently averages a staff of 35 employees in 7 counties, with a budget exceeding $4 million.

Position Description

Reporting to an Outreach & Navigation Manager, the Outreach and Navigation Specialist is a cross-trained harm reduction professional responsible for delivering integrated syringe services, HIV/HCV testing, resources, and systems navigation to people who use drugs across Arizona. This position ensures that participants have equitable access to safer use supplies, testing, overdose prevention tools, education, and referrals to supportive services.

The Outreach and Navigation Specialist provides direct participant support in field, mobile, and community settings while maintaining accurate data and fostering relationships with partner agencies. This role blends participant engagement, health education, and navigation in alignment with Sonoran Prevention Works' mission and harm reduction principles.

This position will complete regular fixed responsibilities, as well as have the opportunity to take on occasional special projects.

Responsibilities

Regular responsibilities include, but are not limited to:

Outreach and Participant Engagement (50%)

• Distribute safer use and overdose prevention supplies via fixed site, mobile, and street-based outreach.
• Conduct HIV and Hepatitis C rapid tests and provide post-test counseling, education, and linkage to care.
• Conduct blood draws (phlebotomy) for HIV and HCV reactive participants once trained and training provided by SPW (as applicable).
• Deliver individualized harm reduction education focused on safer use, wound care, and overdose prevention.
• Build trusting relationships with participants and ensure low-barrier, judgment-free access to services.
• Identify new outreach locations and populations for engagement and harm reduction delivery.
• Support community and partner events providing harm reduction education and materials.

Systems Navigation and Referrals (25%)

• Provide warm handoffs and follow-up support for participants seeking treatment, healthcare, or other resources.
• Maintain updated knowledge of local housing, healthcare, legal aid, and social service resources.
• Serve as a liaison between participants and community organizations to reduce systemic barriers.
• Advocate for participant needs through trauma-informed and person-centered navigation.

Administration and Data (25%)

• Maintain timely and accurate data entry in accordance with program and funder requirements.
• Assist with inventory management and kit-making activities.
• Participate in all required check-ins, team meetings, and trainings.
• Support quality assurance and data integrity processes for program reporting.
• Contribute to department-wide initiatives and special projects as assigned.
• Other duties as assigned by management in the employee's line of reporting.

The Outreach and Navigation Specialist will also be responsible for attending relevant scheduled meetings.

Physical Requirements

• Prolonged periods of standing and working outdoors and in weather environments conditions
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at times

Required Qualifications

• Must be proficient in Microsoft Office and Google Drive
• Excellent interpersonal and communication skills
• Excellent organizational and self-management skills
• Must be self-motivated and creative in problem-solving
• Must embrace the concept of harm reduction and be comfortable engaging with people who use drugs and their families
• Must have a habit of excellent attendance
• Ability to effectively collaborate with others & work in a team setting
• Must be proficient in Microsoft Office, and/or Google worksuite
• Must hold a valid driver's license in the State of Arizona
• Must have own reliable transportation
• Must be able to work flexible hours, including evenings &…