Medical - Medical Assistant Supervisor

Marana Health is seeking a Medical Assistant Supervisor to join our Medical team at the Marana Main Health Center, located in the heart of Marana, AZ.

The Medical Assistant Supervisor provides leadership, supervision, guidance, mentorship, and operational oversight to Medical Assistant (MA) staff while supporting high-quality patient care across primary care, specialty, clinical, and behavioral health services. This position partners with clinicians and staff to support efficient workflows, staff development, and a positive patient experience.

Marana Health is a Federally Qualified Community Health Center (FQHC), with 11 sites in Tucson and Pima County. Our mission is to improve our community by providing exceptional, whole-person healthcare.

• High School diploma or equivalent
• 2 years’ experience as a Medical Assistant
• Graduate of a Medical Assistant program accredited by ABHES (Accrediting Bureau of Health Education Schools) OR CAAHEP (Commission on Accreditation of Allied Health Professions) OR offered through an institution accredited by an accrediting agency recognized by the U.S. Department of Education.
• Experience with Electronic Medical Records (EMR)
• Valid current credentials as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from an accredited organization
• Basic Life Support (BLS) certification (may be completed with MH upon hire)
• First Aid certification (may be completed with MH upon hire)
• Fingerprint Clearance Card through the Arizona Department of Public Safety
• Current Arizona driver’s license with clean driving record and proof of current vehicle insurance (39-month MVR will be run by MH)

• Associate degree in healthcare or business-related field
• Supervisory experience, or experience as a senior-level or lead Medical Assistant
• Experience with Federally Qualified Health Centers (FQHC)
• Bilingual (English/Spanish)

An equivalent combination of directly related education and experience may be considered when it provides the knowledge and skills required to perform the essential functions of the position.

Supervises and monitors performance for an assigned group of employees. Supervisory duties include hiring and disciplinary actions, overseeing work assignments and quality, scheduling and timekeeping, performance evaluations, and training and development.

• Competent in providing and supporting appropriate care for all age groups.
• Knowledge of applicable local, state, and federal regulations related to the MA scope

• Knowledge of chronic disease management and clinical coordination principles
• Computer proficient with Microsoft Office applications and EMR Systems
• Excellent verbal and written communication skills with the ability to effectively communicate with staff, clinicians, patients, and leadership
• Excellent organization and time management skills with ability to manage competing
• demands and adapt to frequent change, delays, or unexpected events.
• Proven effective leadership with demonstrated ability to effectively direct, delegate, mentor, motivate, and build high-performing, collaborative teams.
• Demonstrated commitment to integrity, trust, fairness, respect, and service excellence.
• Strong customer service, organizational, and communication skills with emphasis on responsiveness, building trust, mutual respect, and courtesy.
• Demonstrates professionalism, respect, and the ability to work effectively with individuals from diverse backgrounds, experiences, and perspectives.

• Provides operational oversight and supervision of day-to-day MA functions and clinical support workflows to ensure efficient and effective patient care operations.
• Coo…