Front Office Representative Cardiology Clinic

Primary City/State:

Tucson, Arizona Department Name:

Tanque Verde Cardiology

Work Shift:

Day Job Category:

Revenue Cycle You have a place in the health care industry. There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Health. Apply today.

We are looking for a people-person who thrives in a fast-paced, patient-centered environment. As the front face of our Cardiology Clinic, you will be the first warm smile patients and families encounter, setting the tone for an exceptional healthcare experience. In this dynamic role, you will manage a wide range of responsibilities from registration, scheduling, and insurance verification to collecting patient payments and providing financial guidance all while ensuring a smooth and efficient patient flow.

You will play a critical part in coordinating care by obtaining required signatures, validating referrals and authorizations, and accurately posting patients at the point of service. Your attention to detail and commitment to compliance will help protect patient information while maximizing reimbursement efforts for the organization. If you are organized, compassionate, and ready to make a meaningful difference in every patient interaction, this is the opportunity for you!

Location:

6365 E Tanque Verde Rd, Ste 100

Tucson, AZ

Hours:

Clinic Hours are 7:00 AM - 5:30 PMThis is a 40 hour work week, 8 hours per day Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows.

Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.
2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations
3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.
4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.
5. Schedules office visits and procedures within the medical practice(s) and…