Valet Attendant – JW Marriott Starr Pass $12.45​/HR + Tips

Summary

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The role involves parking and retrieving guest vehicles promptly and safely, assisting guests with luggage, delivering messages, and providing directions and assistance throughout the facility and surrounding area.

• Maintains a pleasant, friendly and professional demeanor with all guests, coworkers, and clients; greets guests within five feet, uses their last names, and applies a professional and friendly greeting.
• Uses salutation of the day, welcomes guests to the location, practices proper phone etiquette, and posts up in designated areas when not completing tasks.
• Parks and retrieves vehicles while driving slowly and cautiously; assists guests with bell services, luggage storage, and opens all vehicle and hotel doors for guests.
• Assists guests with directions, taxis, reservations, and other inquiries, providing information about amenities and main attractions in the area, delivering messages or items upon request, and shuttling guests to approved locations.
• Explains parking rates and retrieval procedures, issues claim checks only after receiving vehicle keys, collects claim checks from all guests, maintains ticket information, and completes necessary documentation on key tags.
• Calculates and collects revenue for vehicles as required, completing a thorough and accurate record of all parking and claim procedures.

• High school diploma or GED.
• Valid driver’s license for the state of employment or a commuting distance within an acceptable state.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Proficiency in reading, writing, and comprehending standard English; ability to write simple correspondence and present information effectively to guests and colleagues.
• Basic arithmetic skills, including addition, subtraction, multiplication, and division with units of American money, and understanding of 24‑hour and military time.
• Ability to operate a manual transmission, perform parallel parking, and handle other vehicle operations.

• Accident, critical illness, hospital indemnity, and telemedicine insurance.
• 401(k) retirement savings plan enrollment.

Hourly base pay ranges from $12.45 per hour plus tips, with a $4 shift differential for overnight work. Actual compensation is based on job-related skills, experience, education, or training, and location.

Monday through Sunday.

• Required to talk or hear, sit or stand for extended periods, and frequent running, walking, or handling of objects.
• Must reach, climb stairs, balance, stoop, kneel, crouch, or crawl as necessary.
• Requires lift up to 100 pounds occasionally, 50 pounds frequently, or 20 pounds constantly.
• Must work outdoors in varying weather conditions, including extreme heat and cold.
• Travel of up to 5% may be required.

Towne is an affirmative action, equal opportunity and E‑Verify participating employer encouraged to receive applications from all qualified individuals, including those with disabilities and veterans. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. For privacy notice, the company provides a notice describing the categories of personal information collected, the purposes for which it may be used, record retention practices, and rights under applicable laws.