Catering & Service Coordinator

The Catering & Service Coordinator is responsible for supporting the sales and marketing of catering services, food and beverage offerings, and banquet facilities through direct client interaction to help maximize revenue and profitability from food & beverage sales and meeting room rentals.

Coordinates with hotel and Food and Beverage department to support the effective delivery of services and ensure event requirements are executed smoothly. Maintains ongoing relationships with team members and clients to support satisfaction and repeat business.

Responsible for preparing proposals, contracts, Banquet Event Orders and Banquet Checks. Supports hotel management in achieving revenue goals while maintaining a strong focus on customer satisfaction. Contributes to the development of new accounts and the retention of existing clients while helping uphold high-quality standards.

Hourly rate + 4% commission on consumed Catering revenue generated and serviced

• High school diploma or equivalent
• Hospitality related work experience highly preferred.
• Proficient in Microsoft Office Suite and Sales related computer programs required.
• Valid driver’s license for applicable state and MVR in good standing.

• Long hours are sometimes required, including nights and weekends.
• Medium Work - Exerting up to 30 pounds of force occasionally, and /or 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand for long hours at a time.

• Computer skills;
  Microsoft Office and ability to learn sales software and hotel reservation system.
• Excellent communication skills; a majority of time will be spent interacting with clients and team members in-person or via email/phone.
• Must maintain composure and objectivity under pressure.
• Must be able to work with and understand financial information and data, and basic arithmetic function.
• Reading and writing abilities are used often in reviewing and compiling departmental records, files and weekly/monthly reports.
• Will be required to work some nights, weekends and holidays as needed.
• Ability to work in a fast-paced environment and strong multi-tasking skills.
• Effectively obtain and communicate detailed information and follow-up to internal and external clients.