Human Resource Assistant Manager

Duties

The HR Assistant Manager plays an essential role in ensuring Gospel Rescue Mission (GRM) maintains strong people operations, staff care, compliance, and organizational excellence to deliver on our mission to provide Hope, Shelter, and Transformation. This role supports and helps lead the day-to-day operations of the Human Resources Department, including employee relations, recruiting, onboarding, training coordination, HR compliance, policy administration, and HR systems (UKG).

Additional duties, including but not limited to the following:

• Supports the HR Manager/Director in maintaining full integrity of HR operations, ensuring GRM policies and procedures, as well as state and federal laws and regulations, are followed
• Assists in leading and coordinating recruitment and selection processes, including job postings, candidate screening, interview coordination, and hiring documentation
• Oversees onboarding administration and ensures new hire processes are completed accurately and timely (offer letters, background checks/drug testing coordination, orientation scheduling, HRIS setup, training assignments)
• Supports employee relations processes by documenting concerns, coaching leaders on next steps, and ensuring timely follow‑through aligned with the Employee Handbook and GRM standards
• Assists in performance management processes including coaching documentation, corrective actions, performance improvement plans, and annual review cycles
• Helps ensure accurate and timely processing of HR transactions such as status changes, compensation changes, transfers, promotions, and separations; maintains supporting documentation
• Partners with leaders to reinforce timekeeping and attendance expectations; assists with audits and follow‑up to reduce timecard errors and support compliance
• Coordinates HR training initiatives (e.g., Lunch & Learns, required trainings, leadership development), tracks completion, and maintains training records
• Assists with benefits administration support (enrollment assistance, life event changes, terminations, vendor coordination) in partnership with Finance/Benefits as applicable
• Maintains accurate employee files and HR records (digital and/or paper), ensuring retention and confidentiality standards are met
• Supports HR communications to staff and leadership (policies, reminders, HR updates, required notices)
• Assists with investigations, documentation, and follow‑up related to workplace incidents, conduct concerns, and policy violations, as directed
• Supports compliance activities including required postings, record retention, audit requests, and internal HR process reviews
• Helps supervise and support HR administrative staff as assigned; assists with staffing decisions, training, and performance feedback within the HR team
• Records and reports outcomes of HR initiatives and goals as outlined in department playbook and strategic plan
• Performs other related duties as requested

• Efficient, organized work style and an ability to prioritize quickly and confidently while managing multiple deadlines
• Ability to work independently, with little supervision, while maintaining strong collaboration with leadership and cross‑functional partners
• Strong working knowledge of HR compliance and employment law fundamentals; ability to apply policy consistently and fairly
• Skilled in developing strong working relationships and communicating clearly with staff at all levels
• Ability to handle sensitive information and materials with confidentiality and discretion
• Strong documentation skills; able to write clear, objective, timely HR records and summaries
• Proficient in assessing the quality of work and supporting team accountability
• Ability to exercise initiative and sound judgment and to react with discretion under varying conditions
• Knowledge of practices associated with timekeeping/payroll coordination, benefits administration support, and employee relations processes

• Achieve weekly, monthly, quarterly, and annual success goals as approved and by GRM benchmarks and strategic plan
• Attend professional training and networking opportunities as…