Director of HR

Position Title: Director of HR

The Director of HR plays a critical role in shaping the human resources strategy and driving organizational effectiveness. This position is essential for enhancing employee experience and fostering a culture that prioritizes customer service. The Director will oversee recruitment, training, and compliance, ensuring that the HR function aligns with business objectives. Challenges include implementing necessary changes within a long-tenured workforce that may resist new approaches.

The ideal candidate will possess a strong background in HR operations and a commitment to building a collaborative environment.

• Lead recruitment efforts to attract top talent
• Enhance training and onboarding processes for new hires
• Focus on improving the efficiency of hiring practices
• Develop and implement standard operating procedures (SOP)
• Conduct performance reviews and ensure compliance with regulations
• Collaborate with regional managers on customer interaction training
• Manage relationships with HR benefits and payroll providers
• Address safety matters as required

• Proven experience as an HR Director
• Background in customer-centric organizations
• Strong expertise in training and SOP development
• 6-10 years of relevant HR experience
  
  Experience in companies with over 100 employees
• Active engagement in HR practices; stability in career history is preferred
• SCHRM Certification is preferred
• Management experience is preferred

• Health insurance coverage at 50% for the employee after 60 days
• Negotiable PTO typically offering 10 days plus 5 sick days
• 401k plan with a 3% match, eligibility details available

If you are a Director of HR looking to take the next step in your career, apply now!