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KCS Architect for Service Desk Excellence
Job in
Tucson, Pima County, Arizona, 85718, USA
Listed on 2026-02-11
Listing for:
UNIVERSITY OF ARIZONA
Full Time
position Listed on 2026-02-11
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
A prominent educational institution in Tucson, Arizona is seeking a Knowledge Centered Service (KCS) Analyst to enhance the performance of its Knowledge Base. This full-time position offers a salary range of $53,039 - $66,299 and includes comprehensive benefits. Ideal candidates will provide exceptional customer support, coach KCS contributors, and improve knowledge articles, while benefiting from a collaborative team environment. The university supports a hybrid work model.
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