Business Tools Operations Specialist

Business Tools Operations Specialist

Tucson, United States | Posted on 01/28/2026

Our client, a world leader in biotechnology and life sciences, is looking for a Business Tools Operations Specialist to support scientists and engineers by managing and improving internal business tools and processes. This role focuses on executing system requests, providing expert support, and identifying opportunities to automate and streamline administrative work so R&D teams can focus on innovation.

Location: Tucson, AZ

Job Duration: Long Term Contract (Possibility Of Extension)

Rate: $42/hr - $50/hr on W2 DOE

Company Benefits: Medical, Dental, Vision, Paid Sick leave

Key Responsibilities

• Execute and fulfill R&D system and enterprise tool requests accurately and on time
• Provide professional, responsive support to scientists and engineers globally
• Act as a subject matter expert for one or more R&D business applications
• Support and execute core R&D processes (e.g., records management, lab data, change requests)
• Identify manual or repetitive steps and suggest process improvements or automation
• Collaborate effectively within a global, cross‑functional support team

Requirements

• Bachelor’s degree (technical, scientific, or business preferred)
• 2+ years of experience in operations, system support, application support, or system administration
• Ability to quickly learn new tools, systems, and business processes
• Experience with enterprise applications (e.g., EDMS, LMS, SAP, Cornerstone) is a plus
• Exposure to automation, data, scripting, or AI tools is a plus

Internal tools support, Global support, System requests, Process execution