Director, Software Engineering; Technical Delivery

• Lead the engineering & architecture for resilient cloud-native, data-driven solutions with cutting edge technologies to meet the needs of our organization, users, and internal strategic partners.
• Lead strategy and operational delivery of business-critical platforms and services.
• Create new processes and structures to help drive delivery and operational excellence.
• Collaborate with product and engineering leadership to construct a product delivery strategy, reasonable roadmaps, and timelines.
• Build a highly available, scalable platform with the customer at the center.
• Understand design, architecture, and code across multiple technologies and provide technical guidance to team members.
• Leads and directs the work of other employees and has responsibility for personnel actions including; hiring, performance management, and termination. Supervision is often provided through a team of subordinate managers.

Job-Specific Essential Duties and Responsibilities :

Technical Delivery Leadership

• Own end-to-end delivery for large, complex, multi-team initiatives across the full SDLC.
• Coordinate and manage technical delivery across matrixed systems analysis, software and data engineering, testing (QE / UAT), ensuring alignment to program goals.
• Establish and maintain integrated delivery plans, release plans, and dependency maps across product, engineering, testing
• Ensure alignment between scope, schedule, cost, and technical feasibility.

Program & Execution Management

• Lead delivery execution across multiple work streams, vendors, and platforms.
• Act as a trusted delivery advisor to senior Business, Product, Technology, PMO, and Operations leaders.
• Represent Maximus on client status calls and provide input to client facing contract deliverables.
• Provide clear, transparent communication on delivery status, risks, tradeoffs, and outcomes.
• Manage scrum teams and distributed delivery teams across programs, ensuring clear ownership, execution discipline, and accountability.
• Proactively identify, manage, and escape delivery risks, dependencies, and constraints across teams.
• Coordinate release planning, cutover, and release execution across environments and delivery teams.
• Manage resource allocation, and financial tracking in partnership with PMO and Finance.
• Drive resource planning and capacity management across onshore and offshore teams.
• Coordinate change requests and scope adjustments, ensuring impacts to cost, schedule, quality, and operations are clearly evaluated.
• Provide disciplined execution tracking, milestones, and delivery of health reporting.

Engineering Quality, Testing & Predictability

• Partner with Architecture, Engineering, QE, and UAT leaders to ensure solutions are technically sound, testable, scalable, and supportable.
• Coordinate UAT and Quality Engineering readiness, including test strategy alignment, test data, environments, and business participation.
• Drive disciplined defect and bug management, including triage, prioritization, root-cause analysis, resolution, and release decisions.
• Track and reduce defect leakage through improved development, testing, and release practices.
• Ensure non-functional requirements (performance, security, availability, scalability, reliability) are defined, tested, and validated.
• Lead and govern estimation, capacity planning, and delivery forecasting for complex initiatives.
• Improve estimation accuracy through standardized models, historical data, and continuous feedback loops.
• Ensure initiatives meet defined production readiness and go-live criteria prior to launch.
• Partner with Operations to ensure post-release support, monitoring, and stabilization plans are in place.

Agile & Hybrid Delivery Enablement

• Implement and reinforce Agile and hybrid delivery best practices (Scrum, Kanban, SAFe) across matrixed teams.
• Partner with Product and Engineering to ensure backlogs are prioritized, refined, and executable.
• Drive consistent use of delivery metrics and KPIs to measure progress, quality, predictability, and outcomes.
• Foster a culture of ownership, quality, continuous improvement, and execution excellence.
• Bachelor's degree in relevant field of study.
• 10+ years of experience required.

Job-Specific Minimum…