IT Business Analyst

Overview

The University of Arizona Specialized IT Service team supporting Intercollegiate Athletics is seeking an IT Business Analyst to support and enhance the technology systems that empower our student-athletes, coaches, and administrative staff. This role translates Athletics business needs into effective, user-focused IT solutions that support competitive success, operational excellence, and compliance within a dynamic collegiate athletics environment.

• Collaborate with Athletics administrators, coaches, and staff to gather information, identify opportunities, document, and analyze business requirements related to technology systems, processes, and applications.
• Serve as a liaison between Athletics stakeholders and Enterprise IT teams to ensure operational needs are clearly understood, communicated, and supported.
• Assist in analyzing existing Athletics workflows and business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Collaborate with IT teams to design, recommend, and support technology solutions that enhance operational efficiency, effectiveness, and compliance.
• Develop and maintain documentation including business requirements, process flows, and end user guidelines.
• Facilitate clear and consistent communication between stakeholders and technical teams regarding project goals, timelines, and deliverables.
• Participate in system testing and quality assurance activities to ensure solutions meet defined requirements and quality standards.
• Support system implementations and updates by coordinating user training and providing end‑user support during and after deployments.
• Cross‑train with other Athletics IT staff to develop familiarity with multiple systems, processes, and support functions.
• Provide backup support to ensure continuity of Athletics IT operations during staff absences, peak periods, or critical events.
• Additional duties as assigned.

• Knowledge of workflows and business processes.
• Ability to develop and maintain documentation.
• Ability to collaborate with multiple departments across the university.

• Bachelor's degree or equivalent advanced learning attained through experience required.
• 1 year of relevant work experience is required.

FLSA Exempt
• Full Time
• 40 hours per week