MineStar Training Development Program

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Launch your career at the intersection of mining, technology, and real-world impact.

Caterpillar's Mine Star Solutions team-part of our Resource Industries organization-is looking for early-career professionals ready to grow into future technical and customer-facing leaders through the Mine Star Training Development Program.

This two-year rotational program is designed to give you hands-on exposure across the full Mine Star ecosystem-from operations in active mining environments to training, implementation, engineering, and customer support. You'll develop deep product knowledge, real field experience, and a strong professional foundation-then transition into a long-term career role within Caterpillar.
Program Overview

• Program Start: September 2026
• Location: Tucson, AZ
• Relocation assistance: Available
• Travel: Customer site travel may include outdoor and industrial environments with extreme hot or cold conditions, depending on location and season

Over the course of the program, you'll rotate through key Mine Star capability areas, building both technical and customer-focused skills. At program completion, you'll be placed into a role aligned with your strengths and business needs, continuing your career within Caterpillar.

Your Rotational Experience

Training Rotation

Learn how technical knowledge is transformed into effective learning experiences.

• Observe and gather training best practices
• Partner with Mine Star trainers during live classes
• Create, review, and validate training materials

Outcome:

You'll demonstrate mastery by delivering course training to an internal Caterpillar audience-proving your ability to clearly and effectively transfer knowledge.

Service Center Rotation

Get behind the scenes of Mine Star customer support operations.

• Work within the Mine Star Call Center
• Job shadow Support Analysts to understand troubleshooting workflows
• Build strong relationships with dealers and customers

Outcome:

You'll be able to clearly explain customer case workflows and apply documented support methodologies to resolve incidents.

Operations Rotation

Experience Mine Star solutions in action-where technology meets the mine site.

• Travel to customer sites and work within open-pit and underground mining environments
• Job shadow Application Specialists, Controllers, Builders, and Pit Tech teams

Outcome:

You'll perform team member duties independently, demonstrating applied operational knowledge in real-world mining conditions.

Service Engineering Rotation

Dive deeper into Mine Star technology and troubleshooting.

• Job shadow Mine Star Service Engineers
• Build strong product knowledge and diagnostic skills

Outcome:

You'll explain CPI and NPI processes and participate in a customer-site field follow exercise.

Implementation Rotation

See how Mine Star solutions come to life at customer sites.

• Support implementation planning, scheduling, and rollout activities
• Assist with handover to Product Support teams

Outcome:

You'll clearly explain pre-implementation, implementation, and post-implementation activities at customer sites.

What You'll Develop

Throughout the program, you'll grow skills in:

• Customer and dealer partnership
• Technical excellence and applied problem solving
• Training and knowledge transfer
• Field and post-sales support
• Cross-functional collaboration
• Data gathering, analysis, and decision-making

This program is built to prepare you for long-term success in technical, training, operational, or customer-facing roles within Mine Star Solutions.

What You Bring

You're an early-career professional with curiosity, collaboration skills, and a desire to work in complex technical environments. You demonstrate:

• Customer Focus - Aligning solutions to…