Senior Associate, Business Analytics

Position: Senior Associate, Business Analytics
Job Type: Full-Time - 100% remote
Working hours: US Timezone (ET)

Our client is on a mission to reimagine pet food—one bowl at a time. Launched in 2023 as part of a global parent company, they bring together the agility of a startup with the backing and resources of an established organization. With vet-developed recipes and wholesome, trusted ingredients, they aim to ensure every pet gets a seat at the table.

Rapidly scaling and positioned to disrupt the pet food industry, the company is focused on enhancing the well-being of pets across the U.S. Every new team member plays a vital role in shaping the success and culture of this growing venture.

As an Operations & Analytics Specialist, you will take ownership of critical tools and processes that support supply chain operations, forecasting, and performance analytics.

• Manage and execute key operational processes, including:
  • Box and product-level forecasting
  • Box pick logic (from orders to fulfillment)
  • Logistics analytics
  • Customer care analytics
• Serve as the subject-matter expert on your assigned tools, data flows, and processes
• Work cross-functionally to optimize and streamline data pipelines
• Continuously improve tools, analysis, and reporting to support business growth and smarter operations

• Analytical – Comfortable translating data into actionable insights
• Self-Starter – Quick to assess new challenges and execute plans
• Bold & Strategic – Confident decision-maker who thrives in ambiguity
• Entrepreneurial – Always questioning the status quo and proposing innovative solutions
• Team-Oriented – Strong collaboration skills across functions
• Customer-Focused – Passionate about delivering exceptional experiences
• Agile & Creative – Flexible, resourceful, and open to unconventional solutions
• Results-Driven – Able to prioritize and push multiple projects to completion
• Strong Communicator – Clear, concise, and effective in technical and business discussions

Required:

• 3–5 years in an analytical or operational role
• Strong quantitative and problem-solving skills
• Proven experience owning tools/processes that drive business outcomes
• Advanced Excel/Google Sheets proficiency (automation preferred)
• SQL experience (professional or academic), with ability to write/refine queries
• Data visualization skills using tools like Tableau
• Basic to intermediate experience in Python, R, or similar languages
• Experience creating reports/dashboards for technical and non-technical stakeholders
• Strong verbal and written communication skills
• Ability to manage and structure complex, unstructured problems