Director, Cloud and Infrastructure Services

We are searching for a Director, Cloud & Infrastructure Services to lead a large‑scale transformation from on‑prem infrastructure to a modern, cloud‑enabled environment. This high‑visibility leadership role will shape enterprise infrastructure strategy, drive cloud migration at scale, and support critical services that our business and communities rely on.

• Own a major transformation:
  Lead the transition from on‑prem to cloud (IaaS) across the enterprise
• Make real impact:
  Your work directly supports operational reliability and grid modernization initiatives
• Build and evolve a team:
  Lead a strong foundation team while reshaping capabilities for the future
• Balance strategy and execution:
  Set direction while staying close to delivery and outcomes

• Lead enterprise cloud and infrastructure strategy, operations, and modernization efforts
• Own and execute the cloud migration roadmap from planning through delivery and optimization
• Ensure infrastructure services are secure, resilient, scalable, and cost‑effective
• Drive Dev Ops and automation practices, including infrastructure‑as‑code and operational efficiency
• Establish and lead Fin Ops capabilities to improve cost transparency and optimization
• Oversee core services including cloud platforms, networks, end‑user computing, service desk, and observability
• Partner with cybersecurity, applications, and business leaders to align technology with enterprise priorities
• Support grid modernization initiatives by enabling reliable, scalable infrastructure
• Lead, mentor, and grow a high‑performing infrastructure and operations team

• Provide strategic and operational leadership for enterprise IT Infrastructure & Operations, ensuring high availability, performance, security, and resilience of all services.
• Establish and evolve the I&O operating model, service ownership, and accountability with clearly defined SLAs, OLAs, and reliability targets.
• Serve as a senior IT leader contributing to enterprise IT strategy, investment prioritization, and execution planning.
• Partner with cybersecurity, application delivery, and business leaders to align and deliver infrastructure capabilities with corporate and IT strategy.

• Own and execute the IaaS cloud migration roadmap, adapting plans as enterprise cloud architecture decisions are finalized.
• Partner with Security and IT architecture resources to define and operationalize cloud foundations, including:
• Landing zones, account/subscription models, and environment segregation
• Network connectivity, identity integration, DNS, and key management
• Standard patterns for compute, storage, backup, and disaster recovery
• Define migration approaches (rehost, re‑platform, refactor, retire), tooling, and runbooks to ensure safe, repeatable migrations.
• Ensure cloud infrastructure services are fully operationalized with monitoring, patching, backup, lifecycle management, and support processes.

• Partner with application and platform teams to establish Dev Ops enablement capabilities, including:
• Infrastructure‑as‑Code (IaC)
• Environment standardization and automation
• Implement Fin Ops practices to ensure cloud financial transparency and cost optimization:
• Tagging and cost allocation standards
• Showback/chargeback models
• Budgeting, forecasting, and cost guardrails
• Rightsizing and consumption optimization
• Establish governance that balances speed, cost control, reliability, and compliance.

• Identify, prioritize, and deliver I&O cost efficiency initiatives, including:
• Vendor and contract optimization
• Platform and tool rationalization
• License utilization improvements
• Legacy infrastructure reduction
• Increase automation across IT Operations using orchestration, scripting, self‑service portals, and workflow automation.
• Drive measurable improvements in operational productivity, incident reduction, change success rate, and mean time to restore (MTTR).

• Work closely with Operations, Engineering, and Grid Modernization program leaders to ensure IT infrastructure supports…