Analyst, Cloud & Edge

This position is located onsite at our Tucson plant. 6220 S. Tucson Blvd, Tucson, Arizona, 85706.

Ability to travel up to 30%.

• Support, administer, and enhance a large Microsoft Azure environment, including IaaS, PaaS, and SaaS services.
• Manage and support on-premises Hyper‑V environments, including standalone hosts and multiple Hyper‑V clusters running Windows Server 2019–2022.
• Assist with the design and implementation of hybrid cloud solutions, ensuring alignment with security, performance, and operational standards.
• Participate in infrastructure planning to support growth, modernization, and edge site reliability.

• Develop and maintain Power Shell scripts and automation solutions to improve consistency, reduce manual effort, and enhance operational efficiency.
• Contribute to infrastructure automation initiatives across Azure and on prem environments (e.g., provisioning, configuration, health checks, reporting).
• Identify repetitive or error‑prone operational tasks and propose automation opportunities.
• Support the adoption of automation tooling and practices used by the Cloud & Edge team.

• Support and administer enterprise backup and recovery platforms (Cohesity preferred; equivalent experience accepted).
• Participate in the design and maintenance of backup policies, restore procedures, and recovery testing for cloud and on prem workloads.
• Assist with disaster recovery and business continuity initiatives in collaboration with the broader infrastructure team.
• Perform restore validation and support recovery efforts during incidents.

• Provide 3rd‑level technical support for cloud, virtualization, and backup‑related issues.
• Monitor system performance, capacity, and availability; assist with trend analysis and reporting.
• Participate in a rotating on‑call schedule to support critical infrastructure outside of standard business hours.
• Work closely with Security, Network, Application, and Service Desk teams to deliver integrated infrastructure solutions.
• Create and maintain technical documentation, including standards, runbooks, and operational procedures.
• Share knowledge and collaborate with team members to build internal technical capabilities.

• College diploma or university degree in Information Technology or equivalent practical experience.
• 5–10 years of experience in infrastructure, cloud, or systems administration roles.
• Experience supporting multi‑site or manufacturing environments is an asset.

• Hands‑on experience with Microsoft Azure, including:
  • Virtual Machines, networking, and storage
  • Azure Backup and/or Azure Site Recovery (or similar DR technologies)
  • Hybrid identity and connectivity concepts
• Strong experience with Hyper‑V virtualization, including clustered environments.
• Experience with enterprise backup solutions, preferably Cohesity (Veeam, Commvault, Rubrik acceptable).
• Strong knowledge of Microsoft infrastructure technologies:
  • Active Directory / Entra
  • DNS, DHCP, PKI
  • Windows Server administration
• Strong Power Shell scripting skills with demonstrated experience automating infrastructure or operational tasks.
• Solid understanding of hybrid and multi‑tier architectures.

• Strong analytical and problem‑solving abilities.
• Ability to balance hands‑on operational work with design and improvement initiatives.
• Clear written and verbal communication skills.
• Ability to work effectively in a collaborative, team‑oriented environment.
• Comfortable operating in a fast‑paced, enterprise infrastructure environment.

• Microsoft certifications (Azure Administrator, Azure Solutions Architect, or similar).
• Exposure to:
  • Infrastructure‑as‑Code concepts (ARM, Bicep, Terraform – not required)
  • Monitoring and observability platforms
  • Security and compliance practices in enterprise environments

• Participation in an on‑call rotation.
• Ability to travel within North America as required.

Samuel is an Equal Opportunity Employer. In the United States, we utilize E‑Verify.