Infrastructure & Technology Storage Site Reliability Manager Professional TUCSON

IBM Infrastructure & Technology designs and operates the systems that keep the world running. From high‑resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability.

Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration.

You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future‑ready solutions that power innovation.

• Lead Team
  
  Collaboration:
  
  Lead or participate in organization planning, providing leadership and support to ensure that business objectives are met, and foster teamwork and inclusion across organizations, cultures, and geographies.
• Deliver Business Results:
  Accept accountability for business results, including meeting client satisfaction, productivity, financial, and other business measurements, and recognize contributions by employees and teams.
• Develop Employee
  
  Skills:
  
  Advise and coach employees to help them develop their skills and capabilities to best meet their career desires and current or future business needs.
• Drive Innovation:
  Support change, encourage employees to innovate, advocate for development, evaluate suggestions, and remove obstacles to implementation.
• Manage Performance:
  Establish clear performance expectations, provide employees feedback to improve performance, and hold people accountable for results.

Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.

Required education:
Bachelor's Degree

Preferred education:

Bachelor's Degree

• Storage Technology Expertise:
  Experience with designing, developing, testing, and delivering storage solutions using the latest technologies, aligning with business strategy and market performance.
• Team Leadership
  
  Experience:
  
  Experience in leading teams to simplify complex goals, prioritize tasks, and allocate resources to meet business objectives, ensuring accountability for business results.
• Cross-Functional Collaboration:
  
  Experience with participating in organization planning, fostering teamwork and inclusion across organizations, cultures, and geographies, and promoting diversity and inclusive leadership.
• Performance Management:
  Experience in establishing clear performance expectations, providing feedback to improve performance, and holding people accountable for results.
• Business Operations Knowledge:
  Experience with executing processes for the normal operation of employee programs, analyzing and interpreting new situations, and resolving complex problems independently or through the management of others.

• Storage Solution Development:
  Experience with designing, developing, and delivering storage solutions using the latest technologies, with a focus on aligning with business strategy and market performance.
• Cross-Functional Leadership:
  Experience in leading cross-functional teams to drive business results, including participating in organization planning and fostering teamwork and inclusion across organizations, cultures, and geographies.
• Business Operations Analysis:
  Experience with analyzing and interpreting new situations, resolving complex problems independently or through the management of others, and executing processes for the normal operation of employee programs.

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well-being.
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long‑term disability coverage, and opportunities for performance‑based salary incentive programs.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible…