On-Site Service Engineer; Networking​/Data Center

On-Site Service Engineer (Networking/Data Center)

Location:

Tucson, AZ

Job Status:
On-Call, On-Site

Summary of Position:
Global Xperts is looking for knowledgeable field-based network engineers to be part of an on-site service response team. The on-site service engineer will be responsible for the proper handling, verification, troubleshooting, and/or replacement of hardware at the data center location.

Responsibilities:

• Oversee the resolution of all network issues within the data center
• Manage all emergency/scheduled maintenance activities within the data center
• Manage all network outage events
• Provides on-site support for inventory audit and reconciliation processes
• Provide break/fix support within agreed upon response time
• On-site verification of hardware within the data center
• On-site troubleshooting of hardware within the data center
• On-site replacement of hardware within the data center

Required Skills/

Qualifications:

• 5+ years of on-site support experience in Networking/Data Center
• Experience with routers, switches, racking and stacking
• Data Center break/fix experience
• Experience with handling, troubleshooting, verification, and replacement of hardware
• CCNA or equivalent certification
• Willingness to learn new technologies and maintain industry knowledge
• Valid driver's license
• Willingness to provide on-call services/support during and after normal business hours
• Familiarity and experience with various troubleshooting tools

Desired Skills/

Qualifications:

• Experience with Arista Networks products
• Optical cabling/connector and troubleshooting experience

Global Xperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).