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Senior Help Desk Technician - Tier 2 Escalations
Job in
Tucson, Pima County, Arizona, 85718, USA
Listed on 2026-07-01
Listing for:
Winsor Consulting Group, LLC
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Winsor Consulting Group, LLC seeks a Help Desk Administrator in Tucson, Arizona. This Tier 2 technician will handle escalated service requests, troubleshoot complex technical issues, and mentor Tier 1 staff. A key role in maintaining client satisfaction by resolving technical issues efficiently.
The ideal candidate will have 2 to 4 years of experience in technical support and a strong working knowledge of Windows OS and Microsoft 365. The role also includes participating in after-hours support.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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