IT Facilities Technician, Data Center Operations, Tucson, AZ, Onsite

Position Overview

Data Center/IT Facilities Technician – Senior Analyst Information & Workplace Services (P2). Onsite role located in Tucson, AZ with RTX.

US-AZ-TUCSON-918 ~ 1151 E Hermans Rd ~ DATA CTR 918.

Active and transferable U.S. government‑issued Secret security clearance required prior to start date. U.S. citizenship is required.

• Facilitate inter‑team communication and maintain clear documentation of Data Center details to support smooth project growth.
• Serve as the primary Digital Technology point of contact for all Facilities related issues within and affecting the Data Center.
• Provide input to the Data Center metrics for the Monthly Operation Review and annual Digital Technology Facilities capital budget.
• Review Data Center environmental monitoring strategy with Facilities, including:
  • Off‑hour emergency response
  • Power outage support
  • Temperature monitoring
  • Under‑floor water and fire detection
• Meet weekly or as needed with management to update Data Center schedules, issues, and outages.
• Lead standard processes for the Data Center, including:
  • Data Center naming conventions
  • Access control
  • Server inventory
  • Change control for Data Center related activities
  • Disaster plans and policies, including escalation processes
• Provide escorting for planned and unplanned Facilities events/projects.
• Maintain smooth operation of Data Center services, planning, evaluating, coordinating, and performing installation or reconfiguration of Data Center racks.
• Maintain Data Center management software platform.
• Prepare or ensure existence of appropriate Data Center documentation, including operational instructions, technical diagrams, and other documents; create new documentation when necessary.
• Provide regular monitoring and analysis regarding short‑ and long‑range planning for in‑house systems.
• Assist with coordination of third‑party maintenance for Data Center equipment or vendor support.
• Work with program engineers to resolve Data Center problems in tactical environments.
• Mentor, train, and share knowledge to support overall performance and capability of the technical team.
• Willingness and availability to work outside normal business hours, including evenings and weekends, as needed.
• Work under general supervision and follow established procedures.
• Obtain Security+ and Network+ certifications within six months if not already held.

• University degree or equivalent experience and minimum 2 years of relevant experience, or an advanced degree in a related field.
• Experience managing Data Centers, including Digital Technology infrastructure, networking, and facilities infrastructure.
• Active and transferable U.S. government‑issued Secret security clearance and U.S. citizenship.

• Experience with access control lists, security posture, and vendor best practices.
• Experience with Visio diagramming and design capabilities.
• Willingness and availability to travel domestically as needed.
• Effective customer service skills, including oral and written communication.
• Ability to work under time constraints.
• Experience with classified computing and ICD‑705 and NISPOM Chapter 8.

• Relocation eligibility per company policy criteria.
• Eligible for medical, dental, vision, life insurance, short‑term and long‑term disability, and 401(k) match.
• Flexible work schedules and employee assistance program.
• Parental leave, paid time off, and holidays.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.