License Services Manager

Location:

US-AZ-TUCSON-M10 ~ 3360 E Hemisphere Loop ~ BLDG M10.

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market‑leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunities no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s missions and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

The License Services Manager will report into the Foundational Capabilities Team in the Engineering Services Department, under the Digital Engineering Solutions Directorate - Digital Technology. The team provides foundational support for Digital Operations Engineering/Ops and Directorate operational requirements. In this role, the manager will lead a team offering IT solutions for application license service operations, configurations, sustainment, application utilization monitoring, upgrades, support tool integrations, and compliance/security approvals.

The role requires coordination across all Digital Engineering and Operations disciplines (Mechanical, Electrical, Systems, Software, Operations, Manufacturing). The manager will also provide application license services technical support, project support, manage hardware service resources, and coordinate with IT Cyber Security. Key responsibilities include tool application support for demand and incident management, software deployment, problem resolution, integration, automation and customization, license management, and computing infrastructure/server configuration support.

The manager will collaborate across IT disciplines and infrastructure services to support and prioritize license services application roadmaps and upgrade schedules. The successful candidate will be a self‑starter who identifies, plans, and supports requirements to continuously simplify and improve supported software application environments.

• Typically requires a University Degree or equivalent experience and minimum 8 years of prior relevant experience, or an Advanced Degree in a related field and minimum 5 years of experience
• Server administration experience in both Linux and Windows environments
• Experience in scripting languages, including Power Shell and Bash
• Experience supporting software installations and updates
• Experience with license servers or engineering tool environments
• Experience with cybersecurity best‑practices for servers or applications

• Experience implementing and deploying new software tools and processes
• Engineering tools administrative and technical support experience
• Working knowledge of COTS software engineering and operations applications
• Demonstrated experience in the aerospace and defense industry
• Familiarity with automation or monitoring tools (Splunk, Power BI)
• Background in aerospace & defense or secure computing environments
• Interest in improving processes and simplifying workflows
• Experience working in Agile environments, particularly using SAFe Agile methodologies
• Comfortable working with ticketing or incident‑management systems (Service Now)
• Strong organizational and task‑tracking skills
• Capable of working and leading multi‑discipline teams as well as individually
• Demonstrated experience in technical environments within Information Technology, Engineering, or Operational Technology fields

• Our values—Safety, Trust, Respect, Accountability, Collaboration, and Innovation—drive our actions, behaviors, and performance with a vision for a safer, more connected world.

Salary range: $107,500 - $204,500 USD, commensurate with experience, responsibilities, background, and education.

Hired applicants may be eligible for benefits…