Business Systems Analyst - Information Technology

Business Systems Analyst I

The Pima County Information Technology Department is seeking a self-motivated, thorough, disciplined, and perceptive individual for the role of Business Systems Analyst I who will join a team of Business Systems Analysts supporting the Pima County Sheriff's department. The ideal candidate has one year experience and working knowledge in business analytics.

The successful candidate will be:

• Self-motivated;
• Thorough, with attention to detail;
• Enthusiastic;
• Always learning;
• Able to work effectively with technical specialists, business specialists, and customers.

This role requires close collaboration with other project teams, so strong interpersonal skills are essential. We offer an opportunity to apply and expand your skills, work in a supportive team environment, and advance your career. Bring your energy, enthusiasm, professionalism, and drive for continuous improvement and help make a difference in your community by supporting the mission of Pima County government.

This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Essential Functions:

• Engages with Pima County department or elected official Subject Matter Experts (SMEs) to gain understanding of how the entity operates to deliver on its mission;
• Researches and documents the technical tools (hardware and software) that enable business operations for departments and/or elected officials;
• Identifies and documents areas of operational improvement that can be gained via changes in technology;
• Communicates proposed changes in technology to technical teams and/or third-party vendors for design, development and deployment via requirements definition documents, work items in a work management tool, visual representations, and oral presentations;
• Coordinates requirements definition and business case for change with department and/or elected official SMEs;
• Provides status updates to leadership in oral and written form;
• Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions;
• Effectively negotiates for viable solutions to technical, process and priority conflict resolution;
• Serves as a team member to deliver technical solutions on larger projects and/or for multiple departments.

Minimum Qualifications:

• High School diploma or equivalent AND two years of experience in either computer hardware or software support, business analysis or data analysis.
• (Relevant education from an accredited college or university may be substituted.)
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications:

• Minimum one (1) year experience gathering, analyzing, and/or documenting business requirements.
• Minimum one (1) year experience in identifying and resolving issues within business processes or systems.
• Minimum one (1) year experience communicating with both a technical and non-technical audience.
• Minimum one (1) year experience with project management methodologies.
• Minimum one (1) year experience applying project management principles.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources.

Additional assessments/testing may be required as part of the selection process.

Supplemental Information:

Licenses and Certificates:
Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine…