Network Analyst

Posting Close Date Applicants must submit their completed application by 08-02-2026 at 11:59 p.m. MST Application and Special Instructions As part of the application process, all applicants are required to submit a chronological resume and cover letter. Applications submitted without both a chronological resume and cover letter will be considered incomplete and will not receive further consideration.

This position is based on-site at a City of Tucson facility. Remote or hybrid work arrangements are not available at this time.

Applicants who meet the minimum qualifications may be evaluated and scored based on their relevant education, experience, and training, as outlined in the job bulletin. The highest-scoring applicants will be invited to participate in a virtual interview via Microsoft Teams.

IMPORTANT INFORMATIONVirtual interviews are tentatively scheduled for the week of August 10, 2026, and will be conducted via Microsoft Teams (available as a free download).Hiring interviews, if applicable, may be conducted on-site at the City of Tucson Information Technology Department in Tucson, Arizona.

The City of Tucson does not provide visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Relocation expenses will not be be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area, if applicable.

Candidates who are placed on the Civil Service Eligibility List and receive a contingent offer of employment must successfully complete the following:

An extensive background investigation, including local, state, and national criminal history and fingerprint checks.

Recruiter Contact Information:

If you have any questions regarding this recruitment, please contact:

Liliana Almeraz Liliana.

Almeraz Position Specific Summary The Network Analyst position at the City of Tucson’s Information Technology Department is responsible for providing analysis, evaluation and support for the Network Services team. This position includes assisting with network equipment configuration and installation, including various network projects, wireless site surveys and tickets.

Work is performed under the supervision of the Information Technology Manager. This position does not supervise.

Duties and Responsibilities Evaluates, installs, and upgrades network device software and firmware to ensure systems remain current, secure, and compliant with organizational standards. Configures and verifies network switch settings, including port assignments, virtual network segmentation, connectivity status, and interface configurations to support network architecture and performance requirements. Collaborates with Network Engineers to troubleshoot and resolve escalated issues through root cause analysis and recommendations for process and operational improvements.

Analyzes network service requests and troubleshoots both wired and wireless connectivity issues using command-line tools such as ping, trace route, and nslookup (name server lookup). Utilizes network management tools to efficiently monitor the network, make configuration changes and troubleshoot wireless connection issues.

Conducts and analyzes wireless site surveys by collecting floor plans, gathering real-time signal data on-site, and evaluates results. Recommends improvements such as adding or relocating access points and presents findings to the Network Engineer for approval.

Collects and uploads network performance data, including wireless site survey results, into network management software. Prepares and generates comprehensive reports based on this data to identify trends, performance gaps, and areas for improvement.

Maintains organization of network storage room. Coordinates with the Information Technology (IT) Asset Management team to receive, inspect, and prepare new equipment. Applies asset tags following documented procedures and executes surplus processes for outdated or unused equipment according to established policies.

Installs, updates, and maintains network-connected devices to ensure they operate with current and…