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Impactful Casework User Support Specialist
Job in
Tucson, Pima County, Arizona, 85718, USA
Listed on 2026-08-10
Listing for:
American Red Cross
Full Time
position Listed on 2026-08-10
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
The American Red Cross is seeking a System Operator to ensure timely resolution of Technical Exceptions in our casework system of record and related IT tickets. The Casework User Support Associate supports staff and volunteers and develops casework support procedures and training.
This term-limited role reports to the Supervisor, Casework User Support, with responsibilities across Regions and DROs, IT ticket resolution, and process documentation.
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