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Senior Service Desk Engineer – MSP IT Support
Job in
Tucson, Pima County, Arizona, 85718, USA
Listed on 2026-08-22
Listing for:
Unio Digital
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Unió Digital, an Arizona-based MSP, is seeking an experienced Tier 2 Service Desk Technician to join our client-focused team in Tucson. You will resolve mid-level IT issues, guide Tier 1 technicians, and escalate complex problems to Tier 3 when needed.
A customer-first mindset and strong communication are essential. Key responsibilities include incident resolution, documentation in HaloPSA, onboarding support, regular system maintenance, and knowledge base development.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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