SITEC - PC Technician - Davis Monthan AFB, AZ

Required Qualifications:

• Min4 years with HS Diploma; 2 years with AS/AA; or 0 years with BS/BA.
• Active DoD TS/SCI clearance.
• DoD 8570 IAT II Certification.
• Have a demonstrated ability to communicate exceptionally well both orally and in writing, as well as have a positive customer service attitude.

• Must be DoW 8140 compliant under the Work Role Code 411 - Technical Support Specialist - Basic level or higher by 1 Oct 26.
• At least 1 year of previous experience working as a PC Tech or Help Desk.

Peraton requiresa PC Technician to support the Special Operations Command Information Technology Enterprise Contract (SITEC) – 3.This position islocatedat

Davis-Monthan AFB, AZ.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (Net Ops); maintain systems and network infrastructure; provide end-user and common device support;

provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately theend-user whooperatearound the globe 24x7x365.

• Troubleshooting and proactively resolving technical issues.
• Responding to requests for technical support.
• Providing recommendations for technical support.
• Providing technical problem solving for customer support of database.
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers.
• Installing and configuring application and operating system software and upgrades.
• Troubleshooting and repairing hardware and network connectivity issues.
• Removing old equipment and performing data migration to new machines.
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
• Analyzing and making recommendations for hardware and software standardization.