IT Infrastructure Systems Engineer

Job Location:

Tucson, AZ 85756
Position Type:
Full Time
Salary Range: $79,026.00 - $ Salary/year
Distinguishing Characteristics:

• Support and advocate for TAA’s Mission, Vision, Guiding Principles and act as a champion and role-model of TAA’s Cultural Fundamentals.
• Manage performance and capacity planning for server and network systems. Identify, analyze, and resolve network and related system problems. Install, configure, and troubleshoot equipment such as servers, storage, routers, switches, firewalls, cabling systems, and other network and systems hardware.
• Install and test software patches, upgrades, and other configuration changes.
• Monitor and optimize server, storage, and network systems.
• Monitor and test system performance and provide solutions for any problems identified while maintaining and patching systems for optimal performance and security.
• Implement, upgrade, and maintain servers (including virtual and hybrid cloud) and associated operating systems, storage systems and enterprise backup systems using latest versions of VMware.
• In collaboration with the IT Cybersecurity Team, assess, recommend, implement, and maintain solutions for systems security, including vulnerabilities associated with all types of cyber risks and threats. Identify gaps in IT security for infrastructure and applications, including vulnerabilities and risks, using standard scanning tools, techniques and procedures.
• Ensure technology infrastructure and network equipment are secure from unauthorized access based on best practices and federal mandates.
• Ensure all designated data is routinely and properly backed up and recoverable.
• Research, recommend, and plan for expansion, replacement, or upgrade of technology infrastructure and network equipment and related software. Identify gaps or inefficiencies and resolve those issues effectively.
• Collaborate with vendors, contractors, management, and other technical experts planning for modernization of current technology infrastructure and the design/installation of new systems. Serve as the subject matter expert on specific technology infrastructure and network equipment.
• Create and maintain configuration documentation, service records, and procedures for technology infrastructure and network equipment and network management.
• Document airport copper/fiber cable infrastructure for new and existing technology infrastructure using TAA established standards and methods.
• Operate, install, evaluate, test, configure, upgrade, maintain, troubleshoot, and repair a diverse mix of airport technology as assigned.
• Install, configure, troubleshoot, upgrade, and maintain various digital information display systems throughout the airport including flight, baggage, gate, and other passenger information displays (EVIDS).
• Keep current with emerging technologies and how advances may be leveraged to increase the efficiency/effectiveness of TAA’s business processes.
• Communicate and interact professionally and effectively with all types of internal and external contacts and customers to resolve technical problems with systems, answer questions, and assist with planning.
• Support TAA disaster recovery planning and business continuity initiatives.
• Act as the technical lead on assigned systems and provides advanced technical information about TAA systems/infrastructure, supporting other projects, analysis, and planning initiatives.
• Attend instructor-led technical education or completes online training to keep current on changing technology. Mentor others and ensure knowledge transfer between team members.
• Be responsive to airport emergencies and situations that may involve loss of human life or property; support public safety and operational response to emergencies; utilize Incident…