IT Systems Tech - Kahr; ITHEL

Join the Sargent Legacy in Securing Our Future

Onsite Position*

Sargent Aerospace & Defense
- Kahr Bearing is seeking a hands‑on, customer‑focused IT Systems Technician to provide onsite technology support and help advance local IT infrastructure, shop-floor technology, endpoints, connectivity, and collaboration‑system projects. This role combines Level 1 and Level 2 support with structured ownership of site deployments and technical work through completion.

The ideal candidate is comfortable moving between office and manufacturing environments, takes ownership of open actions, communicates clearly with requestors and technical partners, and can independently resolve routine issues while escalating advanced network, server, cybersecurity, automation, and business‑system design decisions.

We’re looking for someone who embraces our core values, is eager to learn, and thrives in a collaborative cross‑functional environment.

The IT Systems Technician supports Windows endpoints, Microsoft 365, Teams, printers, conference rooms, shop‑floor kiosks and workstations, basic network connectivity, file access, and other workplace technologies. The position serves as an onsite IT resource for Kahr Bearing and is responsible for assigned site projects, troubleshooting issues, maintaining accurate documentation, following work through closure, and supporting continuous improvement of IT services. This position is ideal for an early- to mid‑career IT professional seeking to broaden their experience across end‑user support, business applications, and IT operations.

• Provide onsite Level 1 and Level 2 support for hardware and business applications
• Image, configure, deploy, and maintain computers, monitors, peripherals, and other endpoint equipment
• Prepare and validate technology for new hires, employee moves, conference rooms, and production areas
• Troubleshoot wired and wireless connectivity, TCP/IP, DNS, DHCP, cabling, Wi‑Fi, and basic network issues
• Support Microsoft 365, Teams phones, and conference‑room technology
• Support shop‑floor technologies, including time clocks, kiosks, production workstations, printers, CNC network connectivity, and related manufacturing‑system endpoints
• Assist with local infrastructure activities involving file servers, shared folders, and permissions
• Coordinate Ethernet drops, equipment installations, and dependencies with internal partners and approved vendors
• Assist with manufacturing applications and integrations such as CIMCO, Factory Track, Gage Trak, and similar systems by supporting endpoint setup, connectivity, licensing, access, installation, testing, and issue documentation
• Maintain IT asset inventory, software records, spare equipment, storage areas, cable standards, and documentation
• Own assigned tickets and project actions from intake through completion, including status updates, dependency tracking, requestor communication, validation, and closure
• Monitor recurring issues and recommend practical improvements that increase reliability, standardization, security, and support efficiency
• Coordinate support and installations with IT teams, business stakeholders, contractors, and technology vendors
• Support onboarding, offboarding, audits, compliance activities, cybersecurity controls, and other IT projects as assigned
• Travel to other local company locations as required

• Must be a U.S. Citizen
• High school diploma
• 2+ years of IT support, desktop support, or systems technician experience
• Experience supporting Microsoft Windows and Microsoft 365 environments
• Experience deploying and troubleshooting desktops, laptops, peripherals, printers, and shared workstations
• Working knowledge of networking fundamentals, including TCP/IP, DNS,…