BIT Engineer - NOC Engineer

As a member of the AZPM Technology team, the Broadcast Engineer and Technology Professional I (BIT Engineer I - NOC Engineer) supports the installation, configuration, documentation, troubleshooting, and routine maintenance of software and hardware systems used in on-air origination, post-production, media encoding, Quality Assurance (QA), Quality Control (QC), motion graphics, and interconnected data networks.

Working collaboratively with the Technology team, this position assists with maintaining reliable broadcast and IT systems that support AZPM operations. The position requires flexibility within the core workday and participation in on-call support for a 24/7 broadcast operation.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .

• Assists with troubleshooting IP network and Ethernet connectivity, including TCP/IP, multicasting, VPNs, and packet routing.
• Helps maintain linear and non-linear content storage, transcoding, and OTT delivery systems.
• Assists with maintaining the availability and reliability of commonly used IP, SD/HD/UHD SDI digital video, and digital audio systems.
• Monitors Quality Control (QC), Quality Assurance (QA), post-production video and audio editing systems, and motion graphics systems, following established procedures.
• Assists with monitoring and control system support and troubleshooting to help maintain stable and reliable on-air services.
• Assists with routine maintenance of virtualization and scale-out NAS file systems, including configurations and permissions.
• Works with University teams to support Active Directory maintenance.
• Provides routine support for production applications such as Adobe Creative Cloud Suite and DaVinci Resolve.
• Assists with creating and maintaining SOPs, technical reference documents, and drawings for operations and support users.
• Works with technical management and internal departments to support hardware/software configuration and technical support.
• Assists with the configuration of Windows, Mac, and Linux workstations and server operating systems and provides routine hardware component troubleshooting.
• Assists with maintaining multi-channel automation systems and radio and television playback servers, supporting file-based workflows, and troubleshooting routine issues.
• Assists with maintaining production systems, including virtual set calibration and troubleshooting, and learns to support camera motion capture devices and 3D rendering software.
• Provides routine IT support for broadcast scheduling software, broadcast automation software, and other applications used by AZPM team members.
• Assists with the installation, configuration, and routine maintenance of system hardware and software, including servers and operating systems, and assists with maintaining user accounts.
• Assists with the installation, configuration, and maintenance of workstation hardware, software, and peripherals, including routine troubleshooting and upgrades.
• Assists with implementing and monitoring established computer security and quality assurance procedures and maintains associated documentation.
• Participates in research on current and emerging computing technologies.

• Ability to work effectively as part of a…