Applications Engineer

Help grow a safer, cleaner, healthier future for everyone, every day.

Technical Sales & Support Engineer

Location:

Tucson, Arizona (On-site)

Employment Type:

Full-time, Exempt

Schedule:

Monday-Friday, 8am-5pm Pay Range: $50,000-$60,000 annually

Reports To:

CX Manager

• Serve as the first point of contact for inbound inquiries via phone, email, and live chat.
• Qualify customer needs and recommend tailored solutions that align with their technical and business goals.
• Build accurate, application-specific quotes and follow up to drive conversions.
• Support OEMs and distribution partners with quoting and technical guidance.

• Troubleshoot flow instability, pressure regulation challenges, mechanical operations, and chemical incompatibilities.
• Remotely diagnose and resolve complex communication errors by investigating hardware issues (including wiring, power, and signal integrity) and software-based networking problems.
• Provide clear, professional communication through email, phone, and internal systems.
• Assist customers with order-related issues and escalated complex cases to the Admin Manager when needed.

• Accurately enter and manage sales and service orders to ensure smooth processing and timely fulfillment.
• Maintain CRM records to support clear communication, order tracking, and customer history management.
• Collaborate with internal teams to ensure customer requirements are captured and executed correctly.

• Work closely with engineering, production, and marketing teams to ensure customer satisfaction and product alignment.
• Contribute to product documentation and marketing content to enhance customer understanding.

• A Bachelor’s degree in Engineering, Physics, or related STEM field is a plus.
• Detail-oriented mindset with strong written and verbal communication skills.
• Experience or interest in fluid control, instrumentation, or automation.
• Familiarity with one or more of the following fields is a plus: aerospace, bioprocessing, chemistry, environmental science, semiconductor technology, or optical sciences.
• Bonus if you’ve worked in technical sales, customer support, or application engineering.

This is an on-site, desk-based role involving regular computer use and phone-based customer interaction throughout the day.

• Health, dental, and vision insurance
• Life and Disability Insurance Plans
• 401k with up to 5% match and vesting schedule
• Tuition reimbursement
• Earned PTO
• Paid holidays
• Parental Leave

Halma is a global group of life-saving technology companies with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Our purpose is to grow a safer, cleaner, healthier future for everyone, every day. Halma offers career opportunities for both senior leaders and for graduates.

We welcome experienced professionals who are inspired by our purpose, who are entrepreneurial and who want to help take our companies to the next level of growth. Our graduate program offers a unique experience to work in the Halma companies across the world.