Delivery Assurance Lead (Hybrid, Tucson AZ

Delivery Assurance Manager

The following position is to join our RTX Enterprise Services team:

We are seeking a highly skilled and experienced Delivery Assurance Manager to manage supplier delivery performance across critical programs. The Delivery Assurance Manager will oversee the development and execution of delivery assurance strategies, ensuring the timely availability of materials and components to meet program and production schedules. This role will require strong leadership, operational expertise, and the ability to collaborate with cross-functional teams and suppliers to drive results.

• Execute strategic direction and performance management to achieve organizational objectives.
• Develop and implement delivery assurance strategies to ensure supplier on-time delivery, mitigate risks, and meet program requirements.
• Establish and maintain metrics and key performance indicators (KPIs) to monitor supplier delivery performance and drive continuous improvement.
• Collaborate with suppliers and internal stakeholders, including procurement, quality, engineering, and program management, to resolve delivery issues and implement corrective actions.
• Conduct regular supplier performance reviews, including capacity assessments, production readiness evaluations, and risk assessments.
• Drive root cause analysis and corrective action plans to address systemic delivery challenges and improve supply chain resilience.
• Represent the delivery assurance function in executive-level forums, providing updates on supplier performance, risks, and mitigation plans.
• Partner with procurement teams to negotiate delivery terms, prioritize critical needs, and escalate issues as necessary.
• Support digital transformation initiatives to enhance supply chain visibility, analytics, and decision-making.
• Foster a culture of collaboration, accountability, and continuous improvement within the delivery assurance team.
• Travel as needed.

• Bachelor's Degree in Supply Chain Management, Business Administration, Engineering, or a related field and a minimum of 8 years of experience in supply chain, delivery assurance, procurement, or related disciplines; OR an advanced degree and 5 years relevant experience.
• Experience working with supply chain principles, delivery assurance processes, and supplier performance management.
• Experience managing complex supply chain challenges.
• 5+ years of experience working with supply chain management tools, enterprise resource planning (ERP) systems, and data analytics.

• Excellent problem-solving skills, with a track record of implementing effective solutions to delivery issues.
• Strong communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
• Professional certifications such as CPSM, CPIM, or PMP.
• Experience in the aerospace or defense industry.
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Knowledge of government contracting and FAR/DFARS regulations.

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Work Location:

This is a hybrid role, eligible candidates must reside within commuting distance of Tucson, AZ.