Lifecycle Specialist

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Supply Chain and Logistics

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

At Caterpillar, we're building a better world, and we are looking for an analytical, results-driven Lifecycle Specialist to join our Electric Rope Shovel team in Tucson, Arizona. In this role, you will help shape and support the aftermarket strategy for some of the largest and most complex mining machines in the world. As part of the lifecycle organization, you will be responsible for parts availability, inventory planning, service readiness, and product support throughout the life of the machine, helping customers maximize uptime and productivity.

This position plays a critical role in managing approximately 10,000 serviceable parts across the Electric Rope Shovel and Draglines portfolio
, with a focused responsibility on roughly 150 critical components including gearboxes, electronics, wire ropes, undercarriage systems, and other major machine assemblies. You will develop inventory strategies that determine what parts should be stocked, where they should be located, and in what quantities to support regional customer demand. Working closely with dealers, engineering, supply chain, manufacturing, and product support teams, you'll provide strategic recommendations that improve serviceability, reduce downtime, and enhance the customer experience.

In addition to aftermarket planning, you will support Machine Centerline initiatives that introduce product improvements, major component upgrades, and design changes intended to enhance machine performance and reduce Total Cost of Ownership (TCO). You will help ensure documentation, service intervals, and dealer communications are aligned with evolving product service strategies. This role also contributes to warranty, Built In Quality (BIQ), and Continuous Product Improvement (CPI) initiatives by analyzing warranty claims, supporting field alerts, and helping develop solutions that improve product reliability and customer satisfaction.

• Location:
  
  Tucson, AZ
• Travel requirement:
  Up to 10% (domestic and international).
• Domestic relocation assistance is not available.
• Visa sponsorship is not available for this position.
• Candidate applications will be taken through Thursday, Sept. 3rd.

• Lead lifecycle management and aftermarket support strategies for Caterpillar's Electric Rope Shovel and Dragline products, ensuring parts availability and customer uptime.
• Manage inventory planning and monitoring for serviceable parts, with a focus on 150 critical components essential to machine performance.
• Develop regional stocking strategies and recommendations that optimize inventory investment while ensuring critical parts are available when and where customers need them.

• Own the aftermarket strategy for industry-leading mining equipment. Play a critical role in supporting Caterpillar's Electric Rope Shovel fleet throughout its lifecycle, helping customers maximize machine availability and performance.
• Drive critical parts and inventory decisions. Develop stocking strategies for thousands of serviceable parts, including approximately 150 mission‑critical components that directly impact customer…