Facilities Manager

General

Summary:

The Facility Manager is responsible for the safe, reliable, compliant, and cost-effective operation of assigned properties and facilities. The role leads daily building operations, preventive and corrective maintenance, vendor performance, workplace and program-service support, budgets, risk management, emergency readiness, and improvement projects. The position partners with employees, program teams, tenants, landlords, Finance, Procurement, vendors, and leadership to maintain functional facilities, protect organizational assets, control costs, and deliver a high-quality occupant experience.

JOB

RESPONSIBILITIES PROPERTY OPERATIONS

• Oversee daily operations across assigned properties, including access, utilities, landscaping, parking, waste, security, cleaning, and occupant services.
• Conduct site reviews, resolve service disruptions, and maintain consistent operating standards across the portfolio.

MAINTENANCE AND ASSET CARE

• Develop and manage preventive, predictive, and corrective maintenance programs for HVAC, electrical, plumbing, fire/life safety, vertical transportation, building controls, and other assets.
• Maintain work-order, asset, warranty, inspection, and service records; investigate repeat failures and drive corrective action.

VENDOR, REPAIR, AND CONTRACT MANAGEMENT

• Define scopes, obtain quotes, coordinate lease-responsibility reviews, recommend vendors, monitor work, verify completion, and validate invoices in accordance with approval requirements.
• Manage contractor safety, access, insurance, licensing, service levels, documentation, and performance improvement.

BUDGET, PROCUREMENT, AND REPORTING

• Prepare and manage operating and capital budgets, forecasts, purchase requests, contracts, and variance explanations.
• Report facility performance, spending, risks, incidents, backlog, compliance status, vendor results, and project progress to leadership.

SAFETY, COMPLIANCE, AND EMERGENCY READINESS

• Maintain required permits, inspections, records, emergency plans, drills, incident response, business continuity support, and compliance with applicable codes, policies, and safety requirements.
• Protect life and property during emergencies, coordinate qualified responders, notify stakeholders, and complete root-cause and follow-up reviews.

PROJECTS AND CUSTOMER EXPERIENCE

• Plan and deliver renovations, repairs, relocations, sustainability initiatives, and capital improvements from scope through closeout.
• Communicate planned work and service impacts, respond to occupants and program teams, and improve facility functionality, accessibility, reliability, and satisfaction.

LEADERSHIP

• Set priorities, coach assigned staff, coordinate cross-functional work, reinforce safe practices, and perform other related duties as assigned.
• Other duties related to the general nature of the position.
• Maintains an approved schedule, and acceptable level of attendance.

QUALIFICATIONS MINIMUM EDUCATION REQUIRED

High school diploma or equivalent plus relevant technical, facilities, construction, property, or business training.

PREFERRED EDUCATION

Bachelor’s degree in facilities management, engineering, construction, business, real estate, or a related field.

MINIMUM EXPERIENCE REQUIRED

Five years of progressively responsible experience in facilities, property operations, building maintenance, engineering, construction, or a related discipline, including vendor, budget, and project responsibility.

PREFERRED EXPERIENCE

Multi-site operations; occupied administrative or program-service facilities; CMMS/work-order systems; lease coordination; capital planning; emergency response; and regulated or nonprofit environments.

LICENSE REQUIREMENT

Valid driver’s license, acceptable motor vehicle record, and required vehicle documentation if travel between sites is assigned.

PREFERRED LICENSE / CERTIFICATION

CFM, FMP, CPM, RPA, LEED, OSHA, trade certification, or other relevant credential.

REGULATORY

• Minimum 18 years of age.
• Valid AZ DPS Level I fingerprint clearance card (must maintain valid card throughout employment).
• CPR, First Aid, AED certification, if required (must maintain throughout employment).
• Current, valid Driver’s License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements.
• Initial current negative TB test result, if required (Employer provides).