General Manager
Listed on 2025-12-11
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Management
Operations Manager, General Management
Company Overview
D1 Training is an athletic-based training facility for adults and youth (ages 7+). Our promise is simple: “You pick the goal, we help you get there.” We deliver disciplined, high-energy workouts in a state-of-the-art, spotless facility—and we’re passionate about changing lives.
Key Skills Required For the Position:
- A high-performing General Manager with strong sales, leadership, and business operations skills
- Someone who thrives in a fast-paced, high-accountability environment
- Someone who’s ready to sell, lead, grow, and WIN
- SALES. You should be able to walk in on day one & close over 50% of the leads you sit down to meet with
- LEADERSHIP. You should be a first-one-in, last-one-out leader. You should be able to hold weekly 1 on 1 meeting, and weekly staff meetings, hold staff accountable, & lead your team to business growth. (Must be a strong & confident leader who can handle the pressure of this big-time role.)
- Motivate and inspire all to be their best and achieve their goals through training with world-class coaches
This General Manager Can Expect:
- To join a fun team that understands how to WORK & PLAY hard
- To facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring their team to take action on key changes
- To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc
- To be poised when meeting & interacting with professional athletes…this GM must provide the same world-class experience to EVERY SINGLE PERSON who walks in the door
Responsibilities
Serve as a key point of contact for members, with an emphasis on providing the D1 customer experience.
Duties include:
- Own daily appointments and high-ticket sales for memberships & personal training
- Lead your team with weekly 1-on-1s, staff meetings, and clear accountability
- Manage the facility, staff, KPIs, and strategic goals
- Represent the brand with poise and energy — whether with youth athletes or pro clients
- Drive front-desk operations including check-ins, POS setup, payment collection, and membership processing
- Coordinate retail inventory, events, and member engagement experiences
- Ensure accurate daily/weekly financial reporting using Mind Body POS and Microsoft Excel
Accountability Measures:
- Adherence to D1 Core Values
- Growth in membership/personal training revenue & retention
- Exceptional customer service and operational excellence
- Timely and accurate reporting and task completion
- Collaboration with vendors and owners
- Protection of company assets through policy compliance
What We’re Looking For:
- Sales-driven leader who can out-sell anyone in the room
- Positive, high-energy personality —
first one in, last one out mindset - Detail-oriented with excellent communication & time management skills
- Experience managing a team and hitting performance goals
- Proactive problem-solver who can “wear multiple hats” and stay focused under pressure
Qualifications
- Associate degree PREFERRED or real-world experience required
- 3+ years of fitness industry leadership and high-ticket sales
- Knowledge of gym and retail operations
- Social media savvy and confident using tech tools (Mind Body, Excel, CRM)
- 1+ year experience in:
- Sales (required)
- Fitness (required)
- Management (required)
- Always follow through and never miss a deadline
- Believe that being early = on time
- Are a coachable team player who elevates the group
- Can pivot quickly and manage multiple roles
- Communicate clearly with owners, team members, and clients alike
Compensation: $55,000.00 - $75,000.00 per year
D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches.
WhyShould You Join Us?
Flexible Scheduling
Competitive Compensation
401(k)
Health insurance
Generous Paid time off
This company is a great way for people to get a jump on others through their group classes of exercise or the personal training they could receive. Throughout the day I am working with the different coaches either helping coach the certain classes they have or just shadowing to give me a better understanding of how to approach these situations on my own.
Everybody there is very helpful and wants to see me succeed, which gives me a great overall feeling about the company.
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