Key Account Manager

United. Inspired.

Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification.

Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at

With collaboration and mutual confidence, teams and individuals trust and support each other's abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Recognition for your hard work includes:

• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation
• Paid Sick Time

The Key Account Manager plays a critical role in developing long-term, value-driven partnerships with assigned customers. This position focuses on analyzing customer operations, identifying growth opportunities, and executing strategies that increase Epiroc's market presence and profitability across capital equipment, parts, service, and drilling tools. Strong collaboration with Business Line Managers (BLMS) and the ability to influence stakeholders at multiple levels are essential to success.

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles. The employee is regularly required to lift up to 25 pounds, frequently required to lift up to 50 pounds and is occasionally required to lift up to and in excess of 100 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Personal Protection Equipment may be required in this role. The position is considered Safety Sensitive.

Work Type:
Travelling to customer locations at Freeport mines, AZ & Climax mine, CO

• Develop a comprehensive understanding of assigned customer operations, strategies, and needs to design and implement customized plans that drive market share growth and profitability.
• Own full Profit & P&L responsibility for assigned accounts, maintaining a strong results-oriented focus.
• Ensure consistent global sales and service levels across accounts through innovative problem-solving, action-oriented decision-making, and effective project management of proposals and contracts.
• Serve as the primary Epiroc representative for assigned accounts, managing all communications with confidence and a persuasive, professional presence across presentations, meetings, and day-to-day interactions.
• Collect, analyze, and maintain accurate data on fleet usage (Epiroc and competitor), drilling parameters, and operational efficiency to inform strategic decisions demonstrating readiness to take risk and make prompt decisions in a dynamic environment.
• Lead and facilitate regular business reviews with key account stakeholders to build rapport, providing forecasts, progress updates, market intelligence, and…