Director of Quality

Universal Avionics has been a pioneer in avionics technology for over 40 years. We are a leading manufacturer of innovative solutions that enhance aviation safety, reliability, and operational efficiency.

Our portfolio includes Head-Down Displays (HDD), Head-Up Displays (HUD), Head Wearable Displays (HWD), and Combined Vision Systems (CVS), featuring Enhanced Vision System (EVS) and Synthetic Vision System (SVS) technologies. We deliver both retrofit and forward-fit solutions across a wide range of aircraft types, serving commercial airlines, cargo operators, business aviation, and special missions worldwide.

Want to be part of a team that’s leading the future of aviation? Universal Avionics seeks a Director of Quality responsible for providing leadership, guidance, oversight, and the necessary resources for the Quality organization to maintain regulatory compliance as well as the integrity of the Quality Policy and the Business Management System (BMS).

Universal Avionics (UA) has been in business for over 40 years, continuously making huge strides in business, commercial, and military avionics. Our company continues to move the avionics industry forward by designing the next generation of technology as well as the latest iterations of our flagship products to ensure easier management and safety & reliability of all phases of flight.

Reporting to the Chief Financial Officer, the Director of Quality serves as the senior-most authority for the company on matters of quality and compliance with the FAA and other foreign or domestic regulatory agencies.

• Develop, implement, and maintain the Company’s Quality Management System in alignment with FAA regulations (e.g., FAR Parts 21 and 145) and AS9100 quality requirements.
• Prepare and present quality reports to senior leadership, customers, and regulatory bodies, including participation in certification audits.
• Analyze quality metrics, trends, and customer feedback to drive continuous improvement initiatives, such as Six Sigma and Lean methodologies.
• Lead and mentor a team of Quality Engineers, Inspectors, and Auditors to foster accountability, operational excellence, and a proactive quality approach.
• Direct reports include the Manager of Quality for Manufacturing, the Manager of Quality for Repair, Service and the BMS, and both Quality Assurance Engineering organizations.
• The Director will be a leading contributor to New Product Introduction (NPI) and Technology Transfer initiatives at all levels of the repair and manufacturing processes.

To perform the job successfully, an individual should demonstrate the following competencies.

The Director will respond in written form to inquiries via mail and electronic mail. Timely answers to written correspondence are required. A record of all customer contacts is required with follow-up and coordination with others in the department and within UASC as required. Weekly status reports, including activities in key project areas, will be prepared and submitted to upper management.

The Director must be able to utilize project management skills in organizing and tracking complex programs. These skills should include use of project management software such as Microsoft Project or Milestones to create Gantt charts and other output necessary for resource management and schedule tracking.

• Leadership skills should be in alignment with Company values, policies, and applicable laws.
• Communicates and provides direction and alignment of team and individual goals with department and company goals.
• Delivers effective performance leadership and planning in team communication, work direction, creating a collaborative team and identifying roadblocks.
• Effectively communicates expectations related to productivity, quality, behavior, and any other performance standards.
• Effectively identifies and communicates work performance expectations to individuals and ensures alignment with job requirements, work performance output and organizational goals.
• Formally meets with reports one-on-one on an appropriate schedule to ensure effective coordination and…