Property Management Operations Manager

Property Management Operations Manager

RGroup Realty – Tucson, Arizona
Full-Time | In-Office Leadership Role
Active Arizona Real Estate License Required

RGroup Realty is building a modern, AI-powered property management ecosystem. We leverage App Folio Plus (Realm

X AI) and integrate directly with our in-house licensed contractor, Elements By Design, to deliver operational precision, faster turns, stronger financial oversight, and superior owner results.

We are not a traditional property management company.

We are building systems designed to scale.

The Property Management Operations Manager is the operational engine of the company.

This is not a coordinator position. This is a leadership role responsible for integrating technology, maintenance, financial oversight, and portfolio performance into one seamless operating platform.

You will:

• Lead AI-driven operational systems
• Oversee maintenance execution and turnover optimization
• Protect trust accounting integrity
• Elevate owner experience
• Improve portfolio performance metrics
• Drive operational scalability

If you build systems instead of reacting to problems, this role is for you.

• Optimize App Folio Plus and Realm
  
  X workflows
• Increase automation without sacrificing tenant satisfaction
• Improve reporting clarity and owner-facing analytics
• Audit and refine operational processes

• Serve as liaison to Elements By Design
• Reduce “dark days” between move-out and rent-ready
• Audit repair quality and compliance
• Identify capital improvement opportunities

• Oversee delinquency control and renewal performance
• Ensure trust accounting accuracy
• Monitor compliance with Arizona landlord-tenant laws
• Act as escalation point for complex owner matters

Compensation includes a competitive base salary plus structured performance incentives tied directly to measurable results.

Quarterly bonus tied to net door growth and retention performance.

Quarterly bonus based on:

• Delinquency rate targets
• Lease renewal targets
• Turn time improvements
• Maintenance response efficiency
• Owner satisfaction metrics
• Clean trust accounting reviews

Annual bonus tied to measurable improvements in automation, workflow efficiency, and reporting performance.

This role rewards performance, not activity.

• 5+ years residential property management experience
• Prior operations or department leadership experience
• Advanced App Folio experience required (App Folio Plus preferred)
• Strong understanding of residential maintenance cycles
• Active Arizona Real Estate License (required)
• Strong analytical and systems-thinking mindset
• Calm, decisive leadership style

• Delinquency maintained below target thresholds
• Renewal rates exceed benchmarks
• Turn time reduced from baseline
• Portfolio growth achieved without service decline
• Clean operational audits

• AI-forward operational platform
• In-house licensed maintenance partner
• Growth-focused leadership
• Scalable structure designed for expansion
• Leadership visibility and impact

You will not be buried in clerical work.
You will build the operating system of a modern property management company.

Tucson, Arizona
In-office leadership role

If you are ready to build systems, lead performance, and scale a portfolio with modern tools — apply today.