Programme Director

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Chertsey, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we develop AI‑enabled, cloud‑based platforms that enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology in a thoughtful and responsible way, we enable laboratories and testing environments to operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities.

Operating across more than 30 countries, Clinisys expects all colleagues – regardless of role or function – to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve. This includes embracing and actively contributing to an AI‑first mindset, with a strong sense of purpose and urgency.

Clinisys has built an unrivalled reputation for delivering complex diagnostic networks and supporting leading academic centres. We are the only provider with a proven track record of consistently delivering end‑to‑end solutions across all laboratory disciplines at scale – fostering healthier communities worldwide.

• The Programme Director provides the interface between programme ownership and delivery and acts as a focal point between the business and the programme/project manager.
• The programme director is the senior client‑facing representative, acting as a point of contact for the customer exec, primarily focussed upon delivering a successful programme of works.
• The Programme Director manages a portfolio of pathology and LIS implementation programmes and projects and is accountable for their efficiency and effectiveness through programme / project management process and tool improvements.
• The Programme Director also helps drive business change across the senior pathology subject matter experts (SMEs) and project management function, coaching and mentoring key SMEs to lead and excel in their roles and help transform our operational execution processes and procedures.
• To respond and contribute to key sales opportunities and commercial discussions on behalf of Professional Services.
• To help lead and coordinate the operational inputs and programme shape, inputting into the wider sales process led by the commercial and new business teams.
• In addition, this role acts as a driver of digital transformation, embedding data‑driven decision‑making, AI‑enabled insights, and intelligent automation into programme delivery, operational processes, and client engagement.

Portfolio Management

• Work with the other Programme Directors to standardise and continually improve on the core principles of project delivery based upon a Prince 2 methodology
• Develop programme / project management process and tools to achieve target improvements aligned to objectives from the Professional Services Director
• Help develop better supply chain and partner operational management processes
• Facilitate quality activities of the programme, project, and Professional Services teams Programme planning, monitoring and oversight of all allocated projects
• Monitor and manage the project portfolio and engage customer Senior Responsible Owners (SROs) within major client programmes
• Qualify hand over from the sales team to commence programme / project initiation
• Oversee delivery of projects in accordance with the contractual requirements
• Support the Project Manager (PM)/Senior Project Manager (SPM) to coordinate activities between Clinisys and third parties as required…