Case Management Supervisor - Behavioral Health - Arizona Mercy Care

Position Summary

This supervisor is responsible for up to 14 case managers, which includes behavioral health case managers. They provide oversight to ensure member needs are met by auditing cases, providing direction, and reviewing cases with their staff. Supervisors conduct individual and team meetings, audit documentation and key measurements of each case manager and work to effectively manage their team for success. Supervisors meet regularly with their manager as well as participate in multiple level leadership meetings, departmental and inter-departmental committees and serve as leads for specialty caseloads and projects.

Supervisors also ultimately serve as backups for all case managers. Supervisors provide leadership and subject matter expertise to case managers.

Must reside in Arizona to oversee case management staff primarily in Maricopa County.

• Active, unrestricted Arizona RN license in good standing
• Minimum 3 years of case management experience

• Active Arizona social worker license in good standing
• Minimum 3 years of case management experience

• Bachelor's or higher degree in one of the following:
  • Psychology
  • Special Education
  • Counseling
• Minimum 3 years of case management experience
• Minimum 3 years of management experience

• Bachelor's or higher degree in one of the following fields:
  • Health Care Administration / Management
  • Addictions Counseling
  • Human Services
  • Sociology
  • Vocational Rehabilitation
  • Or a similar/related field as determined by Mercy Care leadership
• Minimum 3 years of case management experience
• Minimum 3 years of leadership or management experience
• Must be meeting or exceeding Mercy Care LTCS Case Manager performance standards

• Knowledge of Arizona Long Term Care System (ALTCS)
• Ability to provide oversight, leadership, and guidance to case management staff
• Ability to travel up to 20% for supervisory assessments, field visits, leadership meetings. Bulk of travel will be within Maricopa County.

• Minimum 3 years of direct ALTCS case management experience
• Minimum 3 years of management experience

• RN, BSW, or MSW
• OR
• Bachelor's degree in Psychology, Special Education, Counseling, or related field
• For internal candidates, degree equivalency in a similar or related field may be considered based on Mercy Care LTCS leadership guidance

40

Full time

$60,300.00 - $

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.