Branch Manager II

Overview

Branch Manager oversees full-service branch operations, including lending, product sales, customer service, and security. The role includes business development, coaching staff, and achieving sales and profitability goals.

• Manage and motivate staff to meet branch profitability, loan volume, credit quality, delinquency, and expense objectives.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in critical delinquency stages while complying with state and federal guidelines.
• Actively pursue community business development relationships.
• Sell products and services to meet branch sales objectives.
• Handle hiring, staffing, training, performance reviews, and terminations as applicable.
• Establish lending authority for associates.
• Ensure high quality client service and monitor overall client satisfaction.
• Perform other duties as assigned.

• High School Diploma or GED from an accredited institution.
• 3–5 years of consumer finance experience or related industry experience.
• Personnel management and budgeting skills.
• Effective communication, organization, and sales skills.
• Proficient knowledge of industry loan software, Microsoft Windows, Excel, and Word applications.

• Industry-related experience.
• Bilingual Spanish/English.
• Ability to relocate.

Salary range is based on the specific knowledge, skills, abilities, and/or experience of the selected candidate. The position is eligible for quarterly incentive compensation based on individual and company performance guidelines.

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision, paid time off, paid holidays, 401(k), life insurance, long‑term disability, tuition assistance and an employee assistance program. Optional benefits include critical care, auto, home, pet insurance and other ancillary options.

Normal office environment. Occasional overnight travel may be required.